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Tek Leaders Inc · 1 day ago

Lead Salesforce BA

Hartford County, CT

Contract

Onsite

Senior Level, Lead/Staff

Tek Leaders Inc is seeking a Lead Salesforce BA to act as the liaison between Business, Development, and QA teams within the Scrum framework. The role involves translating business requirements into functional specifications, supporting Salesforce development cycles, and ensuring compliance with internal governance standards.

Information ServicesInformation Technology

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Nagaraj Mooda at Tek Leaders

Responsibilities

Act as the liaison between Business, Development and QA teams within the Scrum framework

Collaborate with IT teams to understand current system states web services and data elements needed for business processes and user stories

Translate business requirements into detailed functional specifications and system design documents

Partner with Developers to create screen mockups define data mappings and ensure alignment with business needs

Participate actively in Agile ceremonies feature grooming sprint planning story sizing and retrospectives

Ensure that Developers and QA have a comprehensive understanding of business requirements and acceptance criteria

Review and validate test cases and scripts to confirm full coverage of user stories and business rules

Support Salesforce SFDC development cycles ensuring compliance with internal governance architecture standards and data integrity

Configure and customize Salesforce features including workflows dashboards reports and custom objects

Manage user roles profiles and onboarding processes maintaining system security and documentation

Perform root cause analysis for system issues and lead troubleshooting efforts for CRM and integration related challenges

Develop customized reports and dashboards to provide business insights forecasts and performance tracking

Collaborate with cross functional teams to gather data identify trends and recommend system or process improvements

Monitor third party vendor deliverables to ensure alignment with internal architecture and governance standards

Support data analysis and SQL queries to validate data integrity and ensure accurate system outputs

Provide operational support to internal sales and front office teams for Salesforce related inquiries and enhancements

Stay informed about AppExchange solutions and recommend add ons to improve CRM functionality and efficiency

Qualification

Salesforce SFDCAgile methodologyData analysisSQL queriesSystem designTroubleshootingUser onboardingCollaboration

Required