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RSM US LLP · 3 hours ago

Accounting and Finance Consulting - Supervisor Payroll Specialist

United States

Full-time

Remote

Mid, Senior Level

$63K/yr - $103K/yr

5+ years exp

RSM US LLP is the leading provider of professional services to the middle market globally, empowering clients and people to realize their full potential. The Payroll Services Supervisor will lead a team of Payroll Service Associates, providing guidance and support while fostering a collaborative environment to ensure high levels of client satisfaction.

AccountingConsultingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Responsible for leading a team of Payroll Service Associates and Senior Associates via daily interaction and conducts one-on-one meetings to develop consultants, troubleshoot and prioritize work

Support practice management to assess your team’s performance and deliver positive and constructive feedback

Coach and mentor fellow teammates, leading and encouraging knowledge share within the team and company

Serves as the first point of escalation for internal employees as well as clients

Supports practice management in determining hiring and staffing/resource needs and utilization across the team

Ensure accurate tracking of billable and non-billable time for invoicing and profitability

Continuously identify problems, unexpected data trends and determine root cause to offer your team and the client a solutions

Create strong client relationships that reinforce a partner philosophy, and are grounded in trust, service, and result in a high level of client satisfaction

Assist the client in evaluating and troubleshooting system and process issues and identifies opportunity for escalation and improvement in/outside scope of Payroll Services

Anticipate client needs through deep level understanding of payroll processes and operations

Partners with clients on business impacting decisions that affect payroll and provides valuable insights

Responsible for all timelines and execution of deliverables

Maintain necessary training and industry certifications

Qualification

Full cycle payroll processingPayroll tax reconciliationsADP Workforce NowWorkday PayrollPeople managementMicrosoft Office 365Excel VLOOKUPBachelor’s degreeCPP certificationCanadian payroll experienceCommunication skillsCritical thinkingOrganizational skillsProblem-solving

Required

5+ years of full cycle payroll processing experience in a multi-state environment

3+ years of people and performance management experience

Expert knowledge of year-end and payroll tax reconciliations

Experience using one or more of these systems: ADP Workforce Now or Workday Payroll

Microsoft Office 365, Excel (including basic formulas and VLOOKUP's)

Excellent written and verbal communication skills

Excellent critical thinking skills with an emphasis on problem-solving

Strong organizational skills with the ability to meet deadlines

Preferred

Bachelor's in Accounting, Finance, Human Resources or any related field

Prior experience working in an outsource PEO environment or professional services

CPP or FCP certification, but will consider if willing to certify

Experience with Canadian payroll and exposure to international payroll

Benefits

Discretionary bonus based on firm and individual performance

Company

RSM US LLP

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Founded in 1926

Chicago, Illinois, USA

10001+ employees