Apply on Employer Site

HealthJoy · 3 hours ago

Senior Manager, GTM Systems

United States

Full-time

Remote

Senior Level, Lead/Staff

$160K/yr - $180K/yr

10+ years exp

HealthJoy is a leading innovator in the healthcare navigation industry, committed to transforming healthcare through cutting-edge technology solutions. They are seeking a dynamic and experienced thought leader to join their Revenue Operations team as Senior Manager, GTM Systems, responsible for managing the Salesforce platform and driving strategic business decisions.

Artificial Intelligence (AI)Employee BenefitsHealth CareHospitalMedical

Responsibilities

Administer and configure a complex Salesforce platform, including custom objects, fields, workflows, and integrations, while leveraging Salesforce Flows, Lightning Web Components (LWCs), Apex, and other advanced platform capabilities

Collaborate with Sales, Customer Success, Marketing, Finance, and Product teams to gather requirements and design scalable, maintainable solutions that effectively address business needs while enabling Salesforce best practices

Ensure data quality and integrity through proactive, regular hygiene audits and updates

Co-manage cross-functional implementations and the logic and connections of tools that integrate with Salesforce

Own the end-to-end documentation strategy for Salesforce configurations and business processes

Directly manage junior admin resources in Salesforce-related projects and day-to-day support

Leverage new Salesforce features and best practices to drive continuous platform improvement

Lead a tactical assessment of departmental priorities and resource allocation. Develop a data-driven recommendation for organizational design and process improvements to mitigate bottlenecks, maximize platform ROI, and accelerate the delivery of strategic business outcomes

Qualification

Salesforce AdministrationSalesforce ConfigurationData IntegrityIntegration ManagementCPQ SolutionsAIAutomationProactive Problem-SolverBusiness AcumenCommunicationAdaptability

Required

10+ years of hands-on experience as a Salesforce Administrator

Proven track record as the Subject Matter Expert (SME) for all things Salesforce, serving as the go-to resource for system configuration, customization and best practices

Experience architecting, implementing, and maintaining CPQ solutions; Revenue Cloud Advanced experience a plus

Strong experience designing, building, and managing integrations, including migrating data and processes from legacy software systems to Salesforce

Demonstrated ability to evaluate integration tools, architect solutions, and ensure seamless data flow across platforms

Adaptability: Prioritize and thrive in a fast-paced, ambiguous startup environment where priorities can shift quickly

Proactive Problem-Solver: Don't wait to be told what to do; identify challenges, propose solutions and advocate for needed change

Communication: Clearly articulate technical concepts to non-technical stakeholders and work effectively across departments

Business Acumen: Demonstrates strong business acumen with the ability to think strategically, aligning team deliverables with broader business objectives and ensuring work directly supports organizational

A forward-leaning mindset toward leveraging AI and machine learning to drive and optimize business outcomes. Experience with or a strong desire to learn Agentforce, N8N, or other agentic AI and automation platforms