Account Support Representative jobs in United States
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Russell Tobin · 2 hours ago

Account Support Representative

Russell Tobin is a top-tier investment banking firm seeking Account Representatives. The role involves providing support to clients by handling calls, resolving issues, and maintaining records while aiming to exceed performance metrics.

ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Milene Ribeiro
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Responsibilities

Handle incoming client calls regarding accounts
Deliver accurate, timely, and professional support
Troubleshoot and resolve customer issues effectively
Keep detailed records of all interactions
Meet and exceed key performance metrics

Qualification

Bachelor’s degree in FinanceCustomer support experienceBanking experienceCommunication skillsProblem-solving skillsOrganizational skills

Required

Bachelor's degree in Finance, Business, Accounting, Economics, or a related field (or currently completing one)
6 months to 2 years of experience — internships count!
Experience in banking, financial services, or customer support is a plus
Strong communication, problem-solving, and organizational skills

Preferred

A college degree
Previous contact center/customer service experience

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance, pet insurance
Employee discounts with preferred vendors

Company

Russell Tobin

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Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.

Funding

Current Stage
Growth Stage

Leadership Team

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John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
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Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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Company data provided by crunchbase