Heartland Food Products Group · 3 hours ago
Key Account Manager
Carmel, IN, US
Full-time
Onsite
Mid LevelHeartland Food Products Group is seeking a Key Account Manager to manage customer relationships and inquiries regarding their beverage program. The role involves virtual customer management, program presentations, and delivering exceptional customer service.
CoffeeConsumer GoodsManufacturing
Responsibilities
You are directly responsible for the management and inbound inquiries regarding the Java House beverage program
As our sales team earns new business, you are responsible for managing customers upon introduction, entry to our Customer Portal, and any following inquiries from our customers
As we receive inbound interest from businesses to partake in our beverage program, you are responsible for responding in a timely manner and presenting our program
Your day to day will consistent of virtual customer management, program presentations, and 'Disney-like' customer service
Qualification
Required
Organization skills, prioritizing needs of customers and team
Comfortability presenting company offering
Desire and capability to understand product portfolio with great detail
Engaging communicator and collaborator
Detail-focused mind, sharing wins and learning with team for the betterment of the team
Strong organization around documentation of customer management
Comfortability working within and/or learning CRM platform
Ability to build strong relationships with people
Benefits
Benefits
PTO
401k Match
Coffee Stipend
Company
Heartland Food Products Group
Heartland Food Products Group produces low-calorie sweeteners, coffee, coffee creamers, and liquid water enhancers.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Eddie Pellegrino
President and Chief Operating Officer
Recent News
2025-11-05
2025-11-01
Company data provided by crunchbase