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Chase · 4 months ago

Community Manager - Naples, FL

3693 Santa Barbara Blvd, Naples, FL, 34104, US

Full-time

Onsite

Senior Level

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. The Community Manager role involves developing community outreach programs and collaborating with various teams to ensure local communities benefit from Chase's resources while growing business opportunities in underserved areas.

BankingFinancial Services

Responsibilities

Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)

Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches

Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch

Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment

Report results based on event surveys to inform national community teams on opportunities for improvement

Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events

Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership

Qualification

Event CoordinationLeadershipProject ManagementRelationship BuildingAnalytical SkillsBilingualPresentation SkillsProblem-SolvingTime ManagementTeam Player