Mavensoft Technologies · 7 hours ago
Sr. System Center Service Manager Engineer (SCSM Engineer)
Mavensoft Technologies, LLC. is seeking a Sr. System Center Service Manager Engineer to manage and maintain the System Center infrastructure. The role involves developing workflows, handling service requests, and collaborating with various stakeholders to enhance the Service Manager environment.
ConsultingInformation TechnologySoftwareStaffing Agency
Responsibilities
The Service Manager Engineer will report to the Agency Bureau Chief of Information Technology Services. They will work with Agency business units to collect and develop requirements for Service Manager requests. The position is focused on administration and creation of new requests
Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows
Work with Cireson. Maintain and update software and work with vendors to fulfill service requests. Updating JavaScript for service requests
Maintain, update, patch System Center, Orchestrator, and Cireson
Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests
Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment
Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership
Act as a liaison between the technical team and management from various stakeholder areas including executive level management
Some after-hours project and platform support will be expected
Qualification
Required
Bachelor's degree and/or 5 years of related work experience
3+ years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices
3+ years of administrative experience in MS Azure
5+ years of administrative experience in MS Servers
3+ years' experience in an IT methodology framework (i.e. ITIL, MITA)
Preferred
MS Server Admin Certifications
Working knowledge of System Center Service Manager
Working knowledge of Cireson
Working knowledge of System Center Orchestrator
Working knowledge of JavaScript, HTML
Working knowledge of PowerBI
Working knowledge of SQL
Working knowledge of XML
Working knowledge of PowerShell
Experience with healthcare and healthcare related requirements
Benefits
Health insurance
Paid time off
Company
Mavensoft Technologies
Mavensoft Technologies is an IT company providing IT consultancy, development, and staffing services.
H1B Sponsorship
Mavensoft Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (3)
2023 (9)
2022 (25)
2021 (9)
2020 (10)
Funding
Current Stage
Growth StageCompany data provided by crunchbase