Sr. Claims Advocate jobs in United States
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Next Insurance · 1 week ago

Sr. Claims Advocate

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$75K/yr - $105K/yr
date5+ years exp

Next Insurance is a technology-led provider of small business insurance, dedicated to helping entrepreneurs thrive. They are seeking a motivated Claims Advocate to manage and resolve Commercial Property and Inland Marine claims, ensuring the best possible outcomes for customers through effective investigation and communication.

Commercial InsuranceFinanceInsuranceInsurTechSmall and Medium Businesses

Responsibilities

Manage claims related to commercial property and commercial inland marine damage
Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
Investigate claim damages and situation using internal and external resources
Determine coverage through analyzing investigation data and policy terms
Explains coverage to policyholders providing excellent customer service
Facilitate claim resolutions ensuring fair settlement

Qualification

Claims handling experienceClaims processesXactimate softwareFirst Party LitigationAdjusters licenseAnalytical skillsInvestigative skillsCustomer service commitmentCommunication skillsNegotiation skills

Required

5+ years of claims handling experience with a focus on commercial property claims preferred
Knowledge of claims processes, policy language, and insurance industry practices is required
Experience with Xactimate and XactContents software is also required
Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
2+ years of experience handling fire and water losses
Adjusters license required and ability to obtain additional states
Desire and ability to collaborate with many departments and coworkers
A commitment to providing excellent customer service and maintaining high client satisfaction

Preferred

First Party Litigation experience is a plus

Benefits

Partially subsidized medical plan
Fully subsidized vision/dental options
Life insurance
Disability insurance
401(k)
Flexible paid time off
Parental leave
More

Company

Next Insurance

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Next Insurance is a financial service firm that offers insurance coverage to entrepreneurs and small businesses.
dateFounded in 2016
location
Palo Alto, California, USA
people-size501-1000 employees
web-link
https://www.nextinsurance.com

Funding

Current Stage
Late Stage
Total Funding
$1.15B
Key Investors
Munich Re VenturesRedpoint
2025-03-20Acquired
2023-11-01Series F· $265M
2021-03-31Series E· $250M

Leadership Team

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Guy Goldstein
CEO
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Alon Huri
Co-Founder
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Company data provided by crunchbase