Roman Catholic Diocese of Phoenix · 7 hours ago
Donor Relations & Administrative Specialist
Phoenix, AZ
Full-time
Hybrid
Entry, Mid Level
1+ years expThe Roman Catholic Diocese of Phoenix is seeking a Donor Relations & Administrative Specialist to enhance donor engagement and stewardship operations. This role involves coordinating donor communications, managing engagement processes, and developing strategies to improve donor satisfaction and retention.
EducationEmploymentReligionSocial
Responsibilities
Serve as a strategic administrative partner to the Office of Mission Advancement leadership team by coordinating workflows, priorities, and donor-related initiatives with minimal supervision
Manages donor engagement processes, timelines, and communications to ensure alignment with diocesan advancement goals
Maintain well established systems for organizing donor engagement records, communications, and stewardship strategies
Administer and oversee the operational and strategic functions of all diocesan giving societies, including stewardship plans, communications cadence, recognition standards, and donor benefits
Design and manage annual stewardship touchpoints, spiritual benefits, recognition pieces, and donor appreciation initiatives
Evaluate the effectiveness of stewardship activities and recommend improvements to enhance donor satisfaction and retention
Develop, implement, and manage a comprehensive mid-level donor engagement strategy focused on increasing donor loyalty, retention, and philanthropic investment
Analyze donor data and segment donor portfolios to identify trends, opportunities, and tailored stewardship approaches
Design donor journeys based on giving history, engagement level, and donor interests, using a variety of relationship-building methods
Draft and oversee donor-facing communications, including letters, emails, newsletters, updates, prayer intentions, and invitations, ensuring consistency with diocesan voice and mission
Collaborate strategically with the Communications Manager to shape donor storytelling and digital engagement initiatives
Develop talking points, templates, and micro-campaign materials to guide intern and team outreach efforts in alignment with diocesan priorities
Independently manage CRM-related processes tied to donor acknowledgment, engagement tracking, and stewardship reporting
Ensure data integrity, confidentiality, and proper documentation of donor interactions
Utilize CRM data to inform strategic decisions and recommend process improvements to leadership
Provide professional-level support for Office of Mission Advancement events, donor gatherings, and stewardship receptions including on-site coordination
Uphold strict confidentiality standards related to donor information and diocesan operations
Represent the values and mission of the Roman Catholic Diocese of Phoenix in all donor and stakeholder interactions
Perform other related duties as assigned that are consistent with the scope and level of the position
Qualification
Required
High level of initiative and ability to manage multiple deadlines
Exceptional organizational, analytical, and project management skills
Strong written and verbal communication skills, including professional donor correspondence
Ability to interpret donor data and translate insights into engagement strategies
Proficiency with CRM systems (Raiser's Edge preferred)
Ability to collaborate effectively with clergy, donors, leadership, and staff
Active practicing Roman Catholic in full communion with the Church
Ability to articulate and witness to the mission and teachings of the Catholic faith
1–3 years of professional experience in donor relations, advancement, stewardship, administration, or nonprofit operations
Demonstrated experience managing projects, communications, or programs requiring independent judgment
Proficiency in Microsoft Office and database systems
Preferred
Bilingual preferred
Bachelor's degree preferred; associate's degree accepted with commensurate experience
Experience in a nonprofit, parish, ministry, or development environment preferred
Company
Roman Catholic Diocese of Phoenix
Roman Catholic Diocese of Phoenix is a religious organization that offers education, employment, and social services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-04-24
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