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Catapult Federal Services · 1 day ago

Senior Integrator - Windows Server

Washington, DC

Contract

Onsite

Senior Level

Catapult Federal Services is seeking a Senior Integrator to provide systems integration and systems administration support within the Department of Transportation. The role involves managing Windows servers, Active Directory, and supporting various high-level projects while ensuring system integrity and availability.

Information Technology & Services

No H1B

U.S. Citizen Only

Hiring Manager

Heidi Duffin

Responsibilities

Identify opportunities to innovate, extend, and enhance service delivery everywhere possible including through automation and scripting

Oversee daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs

Serve as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems

Perform provisioning, patching, and day-to-day management of the installed server environment including vulnerability remediation

Provide technical expertise and hands-on support preventing service degradations and restoring service during outages

Perform Root Cause Analysis and Problem Management for the Windows systems and tools

Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation

Provide support for new enterprise systems and in support of engineering solutions to address existing issues

Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps

Qualification

Windows Server AdministrationScripting PowerShellScripting VBScriptVMware vSphereActive DirectoryRoot Cause AnalysisIT Service ManagementCloud CertificationsMulti-vendor OS KnowledgeInterpersonal SkillsDocumentation Skills

Required

Experience managing environments of 2000+ servers across multiple field site locations

Experience leading troubleshooting calls spanning across multiple teams and using multi-discipline approach

Must have extensive knowledge of multi-vendor server operating systems

Demonstrated experience in all aspects of enterprise Windows environment operations and engineering

MS Server Administration [expert-level]

Scripting Experience: MS Graph/PowerShell and VBScript [expert-level]

Windows Server Operating Systems (2019 to 2022) [expert-level]

VMware vSphere and Hyper-V Virtualization [expert-level]

Active Directory / Entra [senior-level]

Experience with performing root cause analysis, risk identification, and risk mitigation

Interpersonal skills including the ability to collaborate effectively

Demonstrated experience in a fast tempo ITSM support environment

Preferred

IT Service Management services delivery to the US Government

Microsoft Certification(s) including: Windows Server Hybrid Administrator Associate, Endpoint Administrator Associate, Azure Fundamentals, Azure Administrator Associate, MS365 Certified Administrator Expert

AWS/ Azure Cloud Certifications a plus

VMware Certifications a plus

Google Certification(s)/ experience with Google Workspace deployment and implementation

ServiceNow ITSM platform experience

DISA STIG and CIS Benchmark guidelines for Microsoft Windows servers

Intune access experience with Co-Management across MS Intune and SCCM/MECM

Knowledge of PKI technologies including DigiCert, Sectigo, KeyFactor, and certificate issuance and management solutions

Any additional professional IT or Project Management certifications