ABATIX ยท 2 days ago
Sales Support Specialist
Round Rock, TX
Full-time
Onsite
Entry Level
2+ years expAbatix is a growing company looking for a skilled, service-oriented Sales Support Specialist to join their new Round Rock team. The role involves being a primary point of contact for customers, vendors, and business partners, ensuring accurate information and reliable support while providing a positive customer experience.
Wholesale
Responsibilities
Assist customers in person, over the phone and via email
Provide pricing and product information, process orders and provide delivery information
Source and process special orders and direct shipments
Stay current on product knowledge
Resolve discrepancies regarding shipments, receipts or other transactions
Recommend process improvements and new customer opportunities to supervisors
Perform vendor relations and negotiations as needed
Qualification
Required
2+ years of customer service experience
Excellent verbal and written English language skills
Computer literacy and ability to use spreadsheets and software with minimal supervision
Strong customer service mindset
High level of professionalism
Ability to multitask in a fast-paced environment
Motivation, dependability, punctuality and organization skills
High school degree or GED certificate required
Benefits
You start earning PTO on Day 1 because we believe in your work/life balance
We are an ESOP which means if we make money - you make money!
We match contributions to your 401(k) plan because we believe in your financial future
We offer you multiple healthcare plans to chose from, as well as dental and vision
We give you additional Life Insurance at no cost to you
We offer short and long term disability, as well as additional insurances so you can make sure your family is secure
We offer flexible spending accounts for your family's medical expenses
Company
ABATIX
Established in 1983, ABATIX has grown into a nationally recognized supplier of safety, environmental, construction, and industrial products.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase