Expert Readiness and Change Management jobs in United States
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Kforce Inc ยท 1 day ago

Expert Readiness and Change Management

Kforce Inc is seeking a Staff Program Manager to join their Expert Network Team, focusing on driving readiness for changes that impact the customer success expert ecosystem. The role involves managing initiatives, ensuring seamless adoption of changes, and collaborating across teams to enhance operational efficiencies.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Manage a portfolio of initiatives and ensure appropriate readiness workstreams are identified, plans are developed and seamlessly executed to our -Definition of Done- standard, ensuring seamless adoption of changes and creating an excellent experience for experts amidst change
Assess risk across workstreams and drive appropriate mitigation efforts, prioritization, and tradeoffs, resulting in on-time releases with high adoption and no/minimal defects
Partner with product and communication teams to understand roadmaps and proactively communicate changes
Coordinate development and delivery of expert UAT, training, help content, and SOPs
Validate readiness, oversee release and evaluate how a change is performing, where there may be opportunities for improvement

Qualification

Change managementProgram managementGoogle SuiteAI utilizationStrategic partnershipLean Six SigmaCommunicationOrganizational skills

Required

Bachelor's degree or equivalent; MBA a plus or equivalent experience
7+ years of program or project management experience
3-5 years of proven performance in change management
Proficient with Google Suite (documents, spreadsheets, presentations)
Excellent written and verbal and communication skills
Superb organizational skills and can demonstrate successful management of multiple projects at a time, delivering quality outcomes tied to business outcomes
Sought after strategic partner, able to build and nurture strong relations and influence broadly
Experienced in using AI for streamlining business tasks

Preferred

Lean, Six Sigma experience a plus

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase