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Aveanna Healthcare · 8 hours ago

Staffing Coordinator Needed!

Orange, CA

Full-time

Hybrid

Entry, Mid Level

$22/hr - $24/hr

2+ years exp

Aveanna Healthcare is growing and seeking a Staffing Coordinator/Care Experience Coordinator to join their dynamic team in Orange, CA. The role focuses on enhancing patient satisfaction and caregiver engagement by managing caregiver scheduling, onboarding, and communication with caregivers and families to ensure optimal patient outcomes.

Health CareHospitalNursing and Residential Care

Responsibilities

Develop and maintain weekly caregiver schedules that meet patient care needs and minimize unstaffed shifts

Proactively communicate and coordinate schedule changes with direct care team members and families

Ensure clinicians are appropriately matched with patients based on skill, experience, and care needs

Monitor Electronic Visit Verification (EVV) data for regulatory and billing compliance

Partner with recruiting and sourcing team to address patient staffing opportunities

Closely monitor and improve fill rates to ensure ordered and authorized hours and services are consistently fulfilled

Collaborate with branch leadership to identify growth opportunities and increase weekly staffed hours through strategic scheduling and patient coverage planning

Lead efforts to re-engage inactive caregivers and foster an employer-of-choice environment

Partner with location team to ensure licensure and credential compliance for field staff, including re-credentialing

Serve as the primary point of contact for families regarding staffing and care experience

Conduct routine check-ins with clients to ensure satisfaction and address concerns

Work with clinicians, location and area leadership to resolve clinical or safety issues

Complete payroll processing and address related inquiries timely

Maintain accurate records of work hours, time-off requests, and payor utilization

Support new patient referrals and onboarding in collaboration with clinicians

Adhere to state and federal labor laws, HIPAA regulations, and company policies

Support after-hours/on-call operations as part of rotation schedule

Participate in location-specific projects, audits, and improvement initiatives

Qualification

Staffing coordinationCustomer serviceMicrosoft Office SuiteEMR systemsHealthcare staffing experienceApplicant tracking systemsBilingualProfessionalismCommunication skillsTime managementOrganizational skillsProblem-solvingAdaptability