Dyne Therapeutics · 13 hours ago
Director, Hub Operations
United States
Contract
Remote
Director/Executive
$196K/yr - $240K/yr
10+ years expDyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. The Director, Hub Operations, is responsible for providing strategic and tactical oversight in the development and management of patient service programs, ensuring alignment with market needs and addressing barriers to patient access.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Provide the strategic framework and guidance in the development and deployment of the patient access and support Hub
Build and manage relationships with Hub partner who will perform benefits investigations and other related support to help ensure patients and health care providers understand coverage
Manage day-to-day operations of Hub program
Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure Hub partner is meeting contractual obligations
Exhibit ownership and accountability for all projects and internal assignments
Proactively identify potential enhancements to the patient services programs while maintaining compliance
Facilitate routine operational meetings to address potential barriers in access to therapy
Maintain open communication throughout the organization
Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications
Monitors industry trends such as copay accumulators and maximizers, Alternative Funding Programs and incorporate into program design and execution
Works closely with internal teams to ensure continuous feedback loop on program utilization and improvements
Partner with Marketing on development of patient support program materials
Facilitate business reviews with Hub partner
Attend/staff/participate in meetings and/or conferences as requested by management
Develop annual strategies and tactics plan in collaboration with leadership
Qualification
Required
Bachelor's degree required
10+ years in healthcare, biotech, or pharmaceutical industry, including 4+ years in Hub Services, Patient Support Programs, Reimbursement, Access, Marketing, or Sales
Proven experience in new product launches and rare disease markets
Deep understanding of access and patient cost dynamics (Medicare Part B, Medicaid, commercial insurance)
Ability to work independently, exercise sound judgment, and collaborate cross-functionally in dynamic environments
Strong planning, organizational, and communication skills (oral and written)
Entrepreneurial mindset with a passion for building, learning, and innovation
Highly organized, detail-oriented, and committed to delivering quality results
Skilled at translating complex concepts for diverse audiences
Demonstrated problem-solving, intellectual curiosity, and ability to lead fast-paced projects with urgency
Hands-on expertise and proven track record as a team player and collaborator
Upholds the highest standards of professionalism, ethics, and integrity
Travel up to 50% required
Company
Dyne Therapeutics
Dyne Therapeutics is a developer of targeted therapies intended for serious muscle diseases.
51-200 employees
H1B Sponsorship
Dyne Therapeutics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (7)
2023 (1)
2022 (3)
2021 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.67BKey Investors
Hercules CapitalAtlas Venture
2025-12-09Post Ipo Equity· $402.5M
2025-06-30Post Ipo Equity· $230M
2025-06-30Post Ipo Debt· $100M
Leadership Team
John Cox
Chief Executive Officer
Recent News
2026-01-11
2026-01-07
2025-12-24
Company data provided by crunchbase