Asurion ยท 1 day ago
Quality Supervisor
US-Nashville
Full-time
Onsite
Mid LevelAsurion is focused on providing high-quality repair services, and they are seeking a Quality Supervisor to lead a team in ensuring compliance with quality standards. This role involves mentoring staff, managing performance, and driving continuous improvement initiatives within the operational framework.
ElectronicsInsuranceInsurTechMobile
Responsibilities
Evaluate staffing levels to meet safety, quality, and production plans
Mentor, coach, and train repair technicians on existing and new procedures
Ensure all repairs meet or exceed established quality standards
Supervise technicians performing inspection, triage, and testing of defective wireless electronics
Oversee training for new and existing employees on process updates and changes
Review and evaluate team performance daily to ensure accountability and process compliance
Conduct monthly one-on-one performance reviews with employees to communicate current and future targets
Collaborate with peers and team members on continuous improvement initiatives (Lean concepts: PDCA, Kaizen, MDI, Root Cause Analysis)
Review operational work instructions for compliance
Lead daily team meetings to share updates on targets, processes, and company news
Achieve and maintain inventory accuracy metrics for the department
Compile and analyze departmental reports to align daily plans with operational needs
Ensure timely completion of HR-related requests (compliance courses, Workday updates, etc.)
Maintain accuracy in payroll systems and departmental databases
Enforce Employee Handbook and site-specific policies for self and team
Perform other duties/projects as assigned by leadership based on business needs
Qualification
Required
Bachelor's degree or equivalent leadership experience
Experience with Warehouse Management Systems and manufacturing/warehouse operations
Strong problem-solving skills and ability to apply Lean principles
High energy level, detail-oriented, and able to perform in a fast-paced environment
Excellent communication and presentation skills
Ability to work effectively with diverse teams
Proficiency in Microsoft Office Suite (Excel, PowerPoint)
Ability to multi-task and manage priorities under pressure
Commitment to Asurion core values and compliance with company policies
Company
Asurion
Asurion is an electronics company that provides protection, repair, and installation.
Founded in 1994
10001+ employees
H1B Sponsorship
Asurion has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (97)
2024 (102)
2023 (78)
2022 (154)
2021 (139)
2020 (109)
Funding
Current Stage
Late StageTotal Funding
unknown2018-08-10Undisclosed
1995-01-01Acquired
Leadership Team
Tomer Dvir
SVP Product
Jonah Bloom
VP Consumer Marketing/Chief Creative Officer
Recent News
Company data provided by crunchbase