Apply on Employer Site

NYS Office of Information Technology Services · 4 hours ago

Information Technology Specialist 2 (NY HELPs) - 10365

New York, NY

Full-time

Onsite

Entry, Mid Level

$67K/yr - $85K/yr

1+ years exp

The NYS Office of Information Technology Services is seeking an Information Technology Specialist 2 to support the eDiscovery needs of over 50 NYS Executive Agency legal departments. The role involves coordinating eDiscovery sessions, providing technical support, writing code, and maintaining documentation for legal compliance.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

Responsibilities

Coordinate eDiscovery support sessions with agency counsel

Triage first level technical support calls relating to Office 365 eDiscovery Centers

Document the basic level techniques provided to Compliance Officers

Handle first level technical support calls with Microsoft Premier Support (MSFT)

Perform record keeping and communicate legal hold Compliance Officer designations by maintaining documentation, communication distribution lists, and case tracking

Write VB, VBA, .Net, or Powershell code to normalizing names from user friendly names to computer specific names

Write code to help identify instances where a MEHA mailbox has a display name that is not in the proper form

Perform eDiscovery Center experiments by:

Creating Sample sets?

Document hypothesis, test conditions, test results, and summary information,?

Add information into a knowledge base for retrieval when requested.?

Automate additional manual processes by writing or improving PowerShell, SharePoint, and/or .Net code.???

Write code to format weekly CSV files into reports.?

Write Scripts to identify duplicate email accounts based on CSV input

Write code to validate Archive email migration validation reports.?

Write code to organize Archive email migration data into valid batch file loads.?

Migrate litigation hold email accounts.?

Write code to help improve the workflow of the unit by adding to the email template library and taking the data points that are part of the emails and adding them to a database.?

Assist with research on agency software and hardware needs

Qualification

EDiscovery supportOffice 365PowerShellVB/VBA/.Net codingSharePointTechnical supportResearchDocumentationCommunication

Required

A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science

A bachelor's or higher-level degree in any field and one year of experience in information technology

60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology

Two years of professional experience in information technology

Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14

Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law

This position is eligible for 55b/c designation and candidates are encouraged to apply

Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring

Appointment to this position is not final until all agency approvals have been granted

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis

It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence

Some positions may require fingerprinting

Some positions may require up to 25% travel and/or lifting up to 50 lbs

Benefits

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees