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Lacoste · 1 day ago

Sales Supervisor

Arlington, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Lacoste is an iconic French brand that merges fashion and sport, present in nearly 100 countries. They are seeking a Sales Supervisor to lead and motivate the sales team, generate sales, and provide excellent customer service while adhering to company standards and promoting a collaborative environment.

ApparelFashionLifestyle

Responsibilities

Provide a professional and excellent level of customer service with existing and new customers

Generate sales by identifying appropriate business targets. Build new customer base to maximize sales. Retain existing customers by providing by developing trust and strong client relationships

Demonstrate clientele skills through customer outreach and ward-robing skills

Lead, direct and motivate the sales team in order to achieve the overall corporate sales objectives

Delegate functions and tasks to team associates

Implement the sales strategy plan

Execute floor leadership—own the sales floor with the Store Manager; greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries

Coach and train retail sales staff on best sales practices

Identify current and future trends that appeal to the consumer

Ensure that the fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the selling floor

Ensure merchandise is clean and ready to be displayed

Develop product knowledge by completing e-learning modules and training with the SM or ASM in order to communicate it to the customer

Adhere to loss prevention and inventory control and compliance procedures

Ensure promotions are accurate and merchandised to company standards

Monitor local competitors

Handle customer questions, complaints, and issues

Support and reinforce positive employee relations through leading and developing a quality store team, and communicate and partner with the Store/Assistant Manager on coaching and conflict resolution

Perform all other duties as assigned and required

Hold store keys and regularly participate in store opening and closing functions

Qualification

Sales experienceCustomer service skillsLeadership skillsEntrepreneurial mindsetClient developmentCommunication skillsInnovative thinkingCompetitive spiritAdaptabilityTeam cooperation