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Headlands Research · 5 hours ago

Clinical Research Operations Director

Plymouth, MA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Headlands Research is dedicated to enhancing clinical trial delivery within communities, operating a network of advanced clinical trial sites. They are seeking a bold, hands-on Site Director to lead the transformation of a clinical research site into a high-performing operation, focusing on operational processes, team mentorship, and improving enrollment and financial outcomes.

BiotechnologyHealth CareMedical

Responsibilities

Coach, mentor, and develop site staff to reach their highest potential and operate as a cohesive, high-performing team

Establish a culture of ownership, accountability, and continuous improvement

Champion patient experience, retention strategies, and enrollment excellence

Own site-level KPIs, including enrollment targets, financial performance, and quality metrics

Implement and optimize operational systems and workflows to improve efficiency and outcomes

Collaborate with the Business Development team and Sponsors/CROs to ensure the site has a consistent pipeline of awarded studies

Oversee financial performance across trials

Maintain accountability for invoicing accuracy and financial forecasting

Qualification

Clinical trial operationsPeople managementFinancial acumenChange managementKPI managementTech-savvyOrganizational skillsCritical thinkingCommunication skillsCustomer-focused mindset