SSi People ยท 4 hours ago
AI Content Specialist/Editor
SSi People is seeking an AI Content Specialist/Editor to optimize documentation for large language models (LLMs). The role involves transforming content to be machine-readable, defining standards for LLM-first documentation, and training authors in effective writing techniques for AI tools.
Responsibilities
Transform ad hoc IT support content into structured, modular, machine-readable articles
Ensure each article answers a clearly scoped question
Define templates and content standards for LLM-first documentation
Train authors and cross-functional teams on writing for RAG and GenAI tools
Audit GenAI responses and content to identify gaps, inaccuracies, and hallucination risks
Use chat logs, search data, and deflection metrics to prioritize content improvements
Collaborate with partners to align runbooks and manuals to enterprise documentation standards
Qualification
Required
Native or near-native English proficiency
Experience editing technical documentation used by chatbots, virtual agents, or LLM tools
Ownership of content schemas, IA, or documentation standards in complex environments
Strong background in conversational content design and LLM-aware writing
Ability to coach non-technical authors
Familiarity with AP Style or similar guides
CMS experience, preferably Contentful
Preferred
Experience with analytics tools (e.g., Tableau)
Familiarity with AI observability or evaluation tools
Company
SSi People
SSi People, located in Cranberry Township, PA, is an organization with over 25 years of staffing industry experience across various labor verticals in the United States, serving Fortune 1000 companies.
H1B Sponsorship
SSi People has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (6)
Funding
Current Stage
Growth StageRecent News
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