ZEO Energy · 1 day ago
IT Manager
Provo, UT
Full-time
Onsite
Mid, Senior Level
3+ years expZeo Energy is a leading residential solar and clean-energy company focused on innovation and growth in renewable solutions. The IT Manager will lead the technology operations, overseeing IT infrastructure, user support, and strategic planning to support the company's growth and efficiency.
Industrial EngineeringManufacturingSolar
Responsibilities
Manage and maintain all IT infrastructure including servers, networks, telecommunications, and cloud services
Administer Google Workspace (Gmail, Drive, Calendar, Meet) for 200+ users across multiple locations
Oversee NetSuite ERP system including user management, customizations, integrations, and reporting
Support and maintain our custom-built CRM system, working with development partners on enhancements and troubleshooting
Support mobile technology needs for 100+ field installers and sales representatives
Manage mobile devices (phones/tablets), mobile app deployments, and field connectivity
Troubleshoot field access to Google Drive, custom CRM mobile functionality, and job documentation
Support GPS tracking and photo documentation tools integrated within our systems
Lead a small IT support team while remaining hands-on with tier 2/3 technical issues
Manage helpdesk ticketing system and ensure timely resolution (you'll handle many tickets yourself)
Personally onboard new employees with equipment setup, accounts, and system access
Be the go-to person when systems have issues—you're the escalation point
Develop IT roadmap aligned with business objectives while working within budget constraints
Evaluate and recommend technologies to improve efficiency without unnecessary complexity
Work with external developers/vendors on custom CRM modifications and integrations
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3-5 years of progressive IT experience with at least 2 years in a management or senior technical role
Strong hands-on experience with Google Workspace administration (user management, security, groups, etc.) and Microsoft Office365 administration
Experience with NetSuite or similar cloud-based ERP systems (administration, customizations, reporting)
Solid understanding of networking, cybersecurity fundamentals, and cloud infrastructure
Self-starter mentality with ability to prioritize and manage multiple urgent issues simultaneously
Benefits
Competitive pay
401(k)
Benefits
Supportive work environment
Company
ZEO Energy
ZEO Energy is a nationwide clean energy company helping homeowners take control of their power, their bills, and their future.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brandon Bridgewater
Chief Sales Officer
Company data provided by crunchbase