Apply on Employer Site

ALKEME Insurance · 1 day ago

Personal Lines Account Manager

Rochester Hills, MI

Full-time

Onsite

Mid Level

$60K/yr - $60K/yr

3+ years exp

ALKEME Insurance is seeking a Personal Lines Account Manager to meet the overall insurance needs of clients. The role involves providing professional service, managing complex accounts, and ensuring client retention while maintaining accurate records in the Applied EPIC system.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Hiring Manager

Bryan Krajeski

Responsibilities

Ability to handle complex accounts

Ordering and processing renewal and change requests with an emphasis on Personal Lines Insurance Risk Management

Prepares review letters on an annual basis, offering recommendations to clients based on analysis of clients insurance needs

Assists clients with reporting claims

Maintain accurate and current detailed information in the Applied EPIC system

Works to ensure that the agency goal of 95% retention is met

Acting proactively to market renewals, identify gaps or new available discounts, following up on outstanding billing notices, cancellations, and Broker of Record letters

Actively solicits and processes additional lines of coverage for all accounts both new and existing book of business

Available to provide basic information on all personal lines of insurance and directs clients accordingly

Maintains a courteous and effective relationship with clients, co-workers, Carriers, COI’s and other business contacts

Ability to share knowledge and skills with others

Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance

Utilizes good communications skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency

Qualification

Property Casualty Broker-Agent licenseInsurance experienceInsurance products knowledgeInsurance markets knowledgeEffective communication

Required

College education with a minimum of 3 years insurance experience or a minimum of 5 years insurance experience

Must hold a valid Property Casualty Broker-Agent license

Ability to communicate effectively, both verbally and in writing, with others to explain complex issues, receive and interpret complex information, and respond appropriately

Knowledge of insurance products and usages

Knowledge of insurance markets and reference to markets

Ability to carry out complex tasks with many concrete and abstract variables

Prolonged periods of sitting at a desk and working on a computer

Must be able to pull or lift up to 15 pounds at times

Company

ALKEME Insurance

ALKEME is a full-service insurance agency providing businesses and individuals with an extensive array of commercial and personal insurance, employee and executive benefits, retirement and wealth management services.

Founded in 2020

Ladera Ranch, California, USA

1001-5000 employees