CC& B Business Analyst (Customer Care & Billing) jobs in United States
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ideaHelix ยท 4 hours ago

CC& B Business Analyst (Customer Care & Billing)

positionSan Francisco Bay Area
timeContract
remoteOnsite
senioritySenior Level, Lead/Staff
date8+ years exp

ideaHelix is seeking a CC& B Business Analyst to contribute to their Customer Care & Billing initiatives. The role involves analyzing, designing, and developing functional requirements and collaborating with cross-functional teams to implement system enhancements.

ConsultingInformation TechnologyProduct Design
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H1B Sponsor Likelynote
Hiring Manager
santosh rangaraj
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Qualification

Oracle CC&B applicationsFunctional requirements analysisUX/UI designSQLUMLMS OfficeDatabase understandingTeam collaborationCommunication skills

Required

Bachelors Degree in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience
8 years of experience in analyzing, designing and developing functional requirements, functional design, UX/UI design
Experience in project participation, high complexity

Preferred

Working knowledge of relational databases (SQL experience)
Working knowledge of UML
Be able to work independently but within the framework of the team and product
Be able to work well within a team setting
Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement
Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio
Excellent verbal and written communication skills
6 years of experience with Oracle CC&B applications, and data modeling
Experience dealing with Call Center and/or Back Office centric business
Understanding of database

Company

ideaHelix

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IdeaHelix specializes in product development, design, testing and strategic consulting services.
dateFounded in 2014
location
Fremont, California, USA
people-size201-500 employees
web-link
https://www.ideahelix.com/

H1B Sponsorship

ideaHelix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (9)
2023 (11)
2022 (8)
2021 (16)
2020 (21)

Funding

Current Stage
Growth Stage

Leadership Team

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Vignesh Shivraj
Founder & CEO
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Subbu Parameswaran
Chief Operating Officer
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Company data provided by crunchbase