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Apprenta · 23 hours ago

Implementation and Partnerships Manager (Early Team Member)

United States

Full-time

Remote

Mid, Senior Level

$70K/yr - $90K/yr

2+ years exp

Apprenta is a venture-backed company focused on helping individuals break into healthcare careers through innovative solutions. The Partnerships & Implementation Manager will be responsible for managing partner relationships, overseeing implementations, and ensuring successful program delivery while also contributing to the development of internal processes and scaling strategies.

EdTechSaaSSoftware

Responsibilities

Serve as a primary point of contact for a small number of high-touch employer and health system partners

Build trusted relationships through reliable follow-through, clear communication, and sound judgment

Act as the connective tissue between partners and the internal team, ensuring partner needs are clearly understood and addressed

Own partner implementations end-to-end, from launch through steady state

Manage timelines, tasks, and deliverables across partners and internal stakeholders

Track progress closely, resolve issues quickly, and ensure nothing falls through the cracks

Interface closely with Product and Sales to ensure the company is moving in lockstep to deliver on client needs and requirements

Translate partner requirements, constraints, and feedback into clear, actionable inputs for Product

Partner with Sales to support renewals, expansions, and overall account health

Surface risks early and help drive practical, cross-functional solutions

Translate partner needs, feedback, and data into clear action plans and priorities

Prepare materials and narratives that demonstrate progress and impact

Balance execution with higher-level thinking about what’s working and what needs to evolve

Document processes, templates, and best practices as we go

Improve how we onboard partners and run implementations

Lay the groundwork for scaling this function over time

Qualification

Client Relationship ManagementProject ManagementCross-Functional CoordinationData AnalysisProcess DocumentationEntrepreneurial MindsetTeam CollaborationCommunication SkillsProblem SolvingAdaptability