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PTC · 2 days ago

Principal Subscription Manager Representative

Boston, MA, USA

Full-time

Onsite

Senior Level, Lead/Staff

3+ years exp

PTC is a leading company transforming the physical and digital worlds through innovative software solutions. The Principal Subscription Manager Representative is responsible for driving growth and retention of annual recurring revenue (ARR) while ensuring strong customer relationships and achieving renewal targets.

Computer Software

Culture & Values

H1B Sponsor Likely

Responsibilities

Driving ARR growth and increasing Customer Lifetime Value (CLTV) by maximizing the potential of customer’s renewal event.Collaborate with clients to understand needs, negotiate terms, and maximize value

Meeting or exceeding perpetual and subscription renewal targets both quarterly and annually. Ability to identify and communicate risk to ensure stable forecasting

Building and maintaining relationships with PTC Go to Market (GTM) teammates and other members of the PTC ecosystem to ensure a successful renewal

Leveraging the PTC ecosystem to ensure optimal levels of satisfaction for PTC customers throughout the entire renewal journey

Ability to confidently communicate PTC’s vision throughout the entire customer org chart and at timely intervals to keep customers engaged. Skillfully negotiate win-win situations to ensure long term customer commitments

Qualification

Software sales experienceSalesforce processesRelationship managementCustomer-facing experienceBachelor’s degreeProactiveMotivating team membersDetail orientedSelf-motivatedResults oriented

Required

Experience with software sales and/or renewals

Experience with Salesforce processes and sales hygiene best practices

Relationship management experience

Detail oriented

3-5 years customer-facing experience

Bachelor's degree in business or related field preferred

Preferred

Proactive, self-motivated and takes ownership for problem resolution

Must be results and customer oriented

Ability to motivate cross-functional team members to achieve goals and objectives

Relationship management experience preferred

Company

PTC

Glassdoor4.2

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity.

Founded in 1985

Boston, Massachusetts, US

5001-10000 employees

http://ptc.co/VLED30oHtEh

H1B Sponsorship

PTC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (57)

2024 (61)

2023 (75)

2022 (86)

2021 (111)

2020 (72)