Lloyds Banking Group · 4 days ago
Bank of Scotland - Customer Support - Irvine
Irvine
Full-time
Onsite
New Grad, Entry Level
£25K/yr - £25K/yrLloyds Banking Group is a financial services organization focused on helping Britain prosper. They are seeking a Customer Support representative to provide face-to-face assistance to customers in their branches, with opportunities for career growth and skill development.
BankingFinanceFinancial Services
Responsibilities
Providing face-to-face support to customers in branches
Learning and growing within the organization
Transitioning into various roles such as remote customer support
Mastering new skills and dealing with complex customer needs
Collaborating closely with colleagues to ensure customer needs are met
Qualification
Required
You're a people person – to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
The ability to quickly build relationships to give customers a fantastic experience
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you're providing
The commitment to deliver on your promises and going above and beyond for your customer
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met
If located in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – *pro rated for part time roles*
A range of wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
Company
Lloyds Banking Group
Lloyds Banking Group is a financial services group focused on retail and commercial customers.
Founded in 1985
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1986-10-08IPO
Leadership Team
Ron van Kemenade
Group Chief Operating Officer
António Horta-Osório
Executive Director & Group Chief Executive
Recent News
2026-01-20
Crowdfund Insider
2026-01-16
2026-01-16
Company data provided by crunchbase