Customer Service Center Billing Representative III jobs in United States
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Eversource Energy · 2 hours ago

Customer Service Center Billing Representative III

positionWindsor, CT
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Eversource Energy is a leading energy provider, and they are seeking a Customer Service Center Billing Representative III. The role involves performing detailed billing functions and analysis while ensuring high customer satisfaction and effective communication.

DeliveryElectrical DistributionEnergyEnergy EfficiencyNatural ResourcesOil and GasRenewable EnergyStaffing Agency
badNo H1Bnote

Responsibilities

Individual will perform various detailed billing functions and analysis in connection with gas and electric operations
Individual must be willing to take ownership of and responsibility for every task assigned, anticipating customer expectations and giving the highest priority to customer satisfaction

Qualification

Customer Service ExperienceAnalytical SkillsProficient in ExcelInterpersonal SkillsMulti-taskingTeam PlayerPositive AttitudeDetail OrientedCommunication Skills

Required

High school diploma
Strong Team Player, however can work independently as necessary
Positive Attitude
Excellent interpersonal written and verbal skills are required
The ability to be detailed oriented, but can visualize the larger impact of a series of transactions
Comfortable working with both automated and manual processes
Proficient knowledge of Excel, Outlook, Word, and PowerPoint
Ability to multi-task and address multiple priorities simultaneously
Strong analytical skills

Preferred

Associate degree preferred
2 years of Customer Service Experience; or equivalent preferred. Other experience will be considered
Proficiency in Excel and Word is a plus

Company

Eversource Energy

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Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers.
dateFounded in 1966
location
Hartford, Connecticut, USA
people-size10001+ employees
web-link
https://www.eversource.com/

Funding

Current Stage
Public Company
Total Funding
$1.49B
Key Investors
US Department of Energy
2025-10-17Post Ipo Debt· $600M
2025-03-04Post Ipo Debt· $800M
2024-08-19Grant· $89M

Leadership Team

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Thomas May
President and CEO
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Paul Chodak III
Executive Vice President and Chief Operating Officer
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