iHeartMedia · 1 day ago
Broadcast Operations Center Engineer
United States
Full-time
Remote
Mid Level
$32.70/hr - $40.87/hriHeartMedia, the number one audio company in America, is seeking an experienced Broadcast Engineering Support Technician. This role involves working within a service-oriented technical team responsible for conflict resolution and maintenance of critical infrastructure in a 24x7 operational environment.
AdvertisingAdvertising PlatformsBroadcastingInternet RadioMusicPodcast
Responsibilities
Work within Service Desk Plus (Manage Engine) ticketing system as the primary source of work
Assist with identification of chronic issues and work cross functionally with internal and external teams for resolution
Maintain personal technical skillsets for resolving advanced technical issues using department tools, procedures, and infrastructure
As requested by the BOC leads, research and provide detailed reports with regards to outages
Work in a virtual team environment ensuring technical issues are properly identified, resolved and escalated appropriately to engineering team management
Must be able to work nights, weekends and holidays, variable schedule(s) and overtime as necessary, or based on agreed-to schedule
Perform other related duties and functions as assigned by BOC leads
Qualification
Required
Experience working in a broadcast technical environment supporting RF transmissions systems, multimedia studio facilities, automation systems, broadcast oriented data networks and telecommunications systems
Experience with troubleshooting multiple networking and communication protocols
Understanding of broadcast concepts with hands on experience
Experience in a customer support function
Must be able to work in a fast-paced multitasking technical and administrative environment with minimal supervision
Experience with Windows OS, Remote access (VNC, RDP, etc), cloud technologies and network monitoring tools
Strong professional written and verbal skills
Benefits
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
Company
iHeartMedia
iHeartMedia is a mass media company that provides a range of multiplatform advertising and marketing opportunities.
Founded in 1972
5001-10000 employees
H1B Sponsorship
iHeartMedia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (5)
2022 (10)
2021 (4)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$1.1B2019-07-18IPO
2017-02-14Debt Financing· $476.37M
2013-12-17Debt Financing· $621.9M
Leadership Team
Robert Pittman
Chairman & CEO
Richard Bressler
President, COO, & CFO
Recent News
2026-01-17
Company data provided by crunchbase