Sr. Claims Advocate jobs in United States
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Next Insurance · 3 hours ago

Sr. Claims Advocate

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$75K/yr - $105K/yr
date5+ years exp

Next Insurance is a technology-led provider of small business insurance, dedicated to helping entrepreneurs thrive. The role of Claims Advocate involves managing and resolving Commercial Property and Inland Marine claims, ensuring customer interests are protected while providing excellent service.

Commercial InsuranceFinanceInsuranceInsurTechSmall and Medium Businesses

Responsibilities

Manage claims related to commercial property and commercial inland marine damage
Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
Investigate claim damages and situation using internal and external resources
Determine coverage through analyzing investigation data and policy terms
Explains coverage to policyholders providing excellent customer service
Facilitate claim resolutions ensuring fair settlement

Qualification

Claims handling experienceClaims processesXactimate softwareAdjusters licenseFirst Party Litigation experienceAnalytical skillsInvestigative skillsCustomer service commitmentCommunication skillsNegotiation skills

Required

5+ years of claims handling experience with a focus on commercial property claims preferred
Knowledge of claims processes, policy language, and insurance industry practices is required
Experience with Xactimate and XactContents software is also required
Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
2+ years of experience handling fire and water losses
Adjusters license required and ability to obtain additional states
Desire and ability to collaborate with many departments and coworkers
A commitment to providing excellent customer service and maintaining high client satisfaction

Preferred

First Party Litigation experience is a plus

Company

Next Insurance

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Glassdoor3.8
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Next Insurance is a financial service firm that offers insurance coverage to entrepreneurs and small businesses.
dateFounded in 2016
location
Palo Alto, California, USA
people-size501-1000 employees
web-link
https://www.nextinsurance.com

Funding

Current Stage
Late Stage
Total Funding
$1.15B
Key Investors
Munich Re VenturesRedpoint
2025-03-20Acquired
2023-11-01Series F· $265M
2021-03-31Series E· $250M

Leadership Team

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Guy Goldstein
CEO
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Alon Huri
Co-Founder
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Recent News

Al Jazeera
Which countries made the biggest deals with Israel in 2025?
2026-01-16
Business Wire
NEXT Insurance Rebrands as ERGO NEXT Insurance, Reflects Next Phase of Growth as a Leading Small Business Insurance Provider
2026-01-16
The Times Of Israel
After record year, some in Israeli tech fear its future won’t be in Israel
2026-01-03
Company data provided by crunchbase