Latitude Inc ยท 3 hours ago
Junior Customer Service Representative (Science/ Environmental Background)
Homestead, FL
Full-time
Onsite
New Grad, Entry Level
$19/hr - $25/hrLatitude Inc is seeking a motivated and detail-oriented Junior Customer Service Representative with a degree in a science or environmental-related field. This role serves as a key point of contact for customers, supporting inquiries related to scientific, environmental, or technical products and services.
Manufacturing
Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and online portals
Provide accurate information regarding products, services, and processes related to scientific or environmental offerings
Assist customers with order processing, documentation, and general account support
Log, track, and resolve customer issues in a timely and professional manner
Escalate technical or complex inquiries to appropriate internal teams when necessary
Maintain accurate records of customer interactions within CRM systems
Support internal teams by coordinating customer feedback and service requests
Ensure compliance with company policies, quality standards, and environmental regulations
Contribute to continuous improvement of customer service procedures and documentation
Qualification
Required
Degree in a science or environmental-related field
Strong communication skills
Foundational understanding of scientific or environmental concepts
Passion for delivering excellent customer service
Company
Latitude Inc
Company Summary Latitude is a Human Resource Consulting Firm headquartered in Hanover, MD with an office in Winter Park, FL.
Founded in 1990
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase