First PREMIER Bank/PREMIER Bankcard · 5 days ago
Personal Banking Officer
Sioux Falls, SD
Full-time
Onsite
Mid Level
3+ years expFirst PREMIER Bank and PREMIER Bankcard is a strong financial organization focused on personal success and community investment. The Personal Banking Officer will provide exceptional customer service, assist with banking needs, and support sales and servicing activities within the branch.
BankingFinanceFinancial ServicesLending
Responsibilities
Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services
Process customer and commercial requests for account opening/closures including Checking, Certificate of Deposits, Savings, Money Market, and IRA accounts; Maintain customer accounts, addresses, and etc
Maintain relationships with customers with a complete understanding of PREMIER’s deposit and loan systems/platforms to develop solutions, generate new opportunities, and ensure all customer demands are met
Meet established annual goals for checking and loan products as assigned, keeping personal and branch objectives in mind
Independently make loan underwriting decisions and must manage a consumer loan portfolio of $5 Million or above
Maintain a thorough understanding of consumer loan underwriting, including real estate and credit policy procedure with an approval authority up to $50,000 and maintain a working knowledge of the Fair Debt Collections Privacy Act to successfully manage accounts
Establish a successful referral network to grow new customers and identify opportunities to expand existing relationships through direct customer contact and outbound sales calls
Assist, support, and participate in call program activities and visible in community events creating brand awareness
Qualification
Required
High school diploma or equivalent is required
Minimum of 3 years of banking/lending experience is required
Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank's products and services
Process customer and commercial requests for account opening/closures including Checking, Certificate of Deposits, Savings, Money Market, and IRA accounts; Maintain customer accounts, addresses, and etc
Maintain relationships with customers with a complete understanding of PREMIER's deposit and loan systems/platforms to develop solutions, generate new opportunities, and ensure all customer demands are met
Meet established annual goals for checking and loan products as assigned, keeping personal and branch objectives in mind
Independently make loan underwriting decisions and must manage a consumer loan portfolio of $5 Million or above
Maintain a thorough understanding of consumer loan underwriting, including real estate and credit policy procedure with an approval authority up to $50,000 and maintain a working knowledge of the Fair Debt Collections Privacy Act to successfully manage accounts
Establish a successful referral network to grow new customers and identify opportunities to expand existing relationships through direct customer contact and outbound sales calls
Assist, support, and participate in call program activities and visible in community events creating brand awareness
Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs
Understand and effectively use standard office equipment and software packages to support business processes
Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service
Conduct oneself in a professional manner that promotes an effective and productive work unit
Effectively manage time to ensure prompt completion of tasks and duties
Work with full competence to analyze and manage accounts to the mutual benefit to the customer and organization
Ability to maintain a strong attention to detail
Must have excellent interpersonal skills, clear and effective verbal and written communication skills
Preferred
Basic computer skills, cash handling, sales, and/or customer service experience is preferred
Benefits
Robust and expanded package of health benefits
Incentives
Paid time off
Growth and career advancement opportunities
Private concerts
Outdoor bashes
Cash and car giveaways
Company
First PREMIER Bank/PREMIER Bankcard
First PREMIER Bank and PREMIER Bankcard are considered one of the strongest financial organizations in the nation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dana J Dykhouse
Chief Executive Officer
T. Denny Sanford
Chairman
Recent News
Business Insider
2025-05-16
Company data provided by crunchbase