Tata Consultancy Services · 21 hours ago
Nice CXOne Senior Developer
Detroit, MI
Full-time
Onsite
Mid, Senior Level
$85K/yr - $100K/yr
3+ years expTata Consultancy Services is seeking a Nice CXOne Senior Developer to design, develop, and customize NICE CXone applications. The role involves building integrations between CXone and enterprise systems, supporting migration from Cisco platforms, and developing automation scripts.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
Hands-on experience with NICE CXone development (Studio, APIs, scripting)
Strong understanding of Cisco UCCE/UCCX call flows and routing logic
Proficiency in programming languages (JavaScript, Python, or .NET)
Experience with REST APIs, web services, and data exchange formats (JSON, XML)
The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools)
Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
Translate Cisco call flows and routing scripts into NICE CXone equivalents
Work with NICE CXone APIs, RESTful services, and connectors for third-party systems
Develop automation scripts for provisioning and configuration
Work closely with infrastructure engineers, QA teams, and Cisco/NICE support
Prepare technical documentation, migration guides, and code repositories
Qualification
Required
Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
Hands-on experience with NICE CXone development (Studio, APIs, scripting)
Strong understanding of Cisco UCCE/UCCX call flows and routing logic
Proficiency in programming languages (JavaScript, Python, or .NET)
Experience with REST APIs, web services, and data exchange formats (JSON, XML)
The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools)
Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
Translate Cisco call flows and routing scripts into NICE CXone equivalents
Work with NICE CXone APIs, RESTful services, and connectors for third-party systems
Develop automation scripts for provisioning and configuration
Work closely with infrastructure engineers, QA teams, and Cisco/NICE support
Prepare technical documentation, migration guides, and code repositories
BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
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2026-01-16
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2026-01-16
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