Apply on Employer Site

techolution · 2 days ago

Sr Business Process Manager - ROI

Ridgewood, NJ

Full-time

Hybrid

Senior Level

Techolution is revolutionizing how enterprises achieve measurable ROI from AI. They are seeking a Sr Business Process Manager - ROI to enforce BPA 4.0 standards, quantify ROI, and ensure projects deliver real business value.

Big DataConsultingInformation Technology

Responsibilities

Process Design & Enforcement : Transform ambiguous requirements into structured, repeatable processes with built-in decision gates

ROI Quantification & Decision-Making : Lead math-driven evaluations of projects at the outset, calculating manual effort costs, break-even timelines, potential savings, and economic impact. Collaborate with sales and proposal teams to integrate these into client proposals. Stop or redesign initiatives that don’t justify ROI (e.g., avoid automating waste), using data to influence stakeholders—including senior leaders—and push back on requests to proceed without clear ROI

Estimation & Capacity Planning : Break down work into precise components (people, hours, steps, costs) for accurate forecasting. Tie estimations to project initiation to prevent underestimation and premature execution in AI automation projects

Problem Solving & Optimization : Apply 5 Whys, and Six Sigma principles to identify and resolve systemic issues. Reduce process variation and deliver measurable outcomes in real-world AI implementations, focusing on 2x+ efficiency gains

Requirements Discovery : Conduct critical questioning to clarify vague client needs upfront, minimizing waste from poorly defined problems

Change Management : Drive adoption of BPA 4.0 standards, handle resistance, and institutionalize best practices organization-wide, ensuring smooth handover to delivery teams and oversight through to KPI achievement

AI/Automation Guidance : Advise on where AI and automation add value—without over-reliance on tools—ensuring human oversight in stakeholder interactions and alignment with BPA 4.0's workflow mindset, including building or implementing AI agents for process automation

Qualification

Process EngineeringROI-First Decision MakingSix SigmaApplied MathematicsChange ManagementEffort EstimationRequirements DiscoveryAI/Automation AwarenessExecutive DashboardingAI Project Experience

Required

Proven ability to convert ambiguity into repeatable, enforceable processes across teams

Expertise in quantifying manual effort, costs, break-even points, and economic impact before execution

Must have real-world experience applying Six Sigma principles reducing variation, optimizing processes, and delivering measurable business outcomes—not just certification

Strong command of applied math (algebra, estimation, basic optimization) for daily use in capacity planning, ROI modeling, KPI validation, and early project tying

Track record of driving adoption, handling resistance, and preventing regression

Accurately breaks work into people, hours, steps, and costs

Asks the right questions upfront, challenges vague requirements, and ensures clarity before committing resources

Understands where automation and AI help—and where they don't—without being tool-obsessed