Cherokee Insurance Company · 3 days ago
Claims Analyst
Sterling Heights, MI
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $60K/yrCherokee Insurance Company is a leading casualty insurance provider to the transportation industry, seeking an entry level liability adjuster for their Sterling Heights, MI office. The role involves investigating and processing claims while providing exceptional customer service and ensuring compliance with regulatory requirements.
Auto InsuranceCommercial InsuranceInsuranceProperty InsuranceRisk ManagementTransportation
Hiring Manager
Jack Birmingham
Responsibilities
Gather accident information and assist the insured to begin the claim process
Take and organize detailed notes/information from all involved parties
Ensure that all claims information is accurately input to claims system
Prepare claim information
Meet deadlines while making priority adjustments as needed
Confidently and professionally work well with internal and external customers
Handle matters according to various state regulatory requirements and respond to issues in a timely, appropriate fashion
Stay abreast of and utilize claim handling best practices as directed by management and regulatory/professional organizations
Maintain file communications and associated details to ensure that a complete file is available to the company at all times
Determining responsibility, coverages and coverage limits
Consulting with all involved vendors and out of state contracted adjusters
Reviewing and approving price quotes
Settlement negotiation
Qualification
Required
Detail-oriented individuals with superior customer service and negotiation skills
Ability to investigate and process both first- and third-party claims
Gather accident information and assist the insured to begin the claim process
Take and organize detailed notes/information from all involved parties
Ensure that all claims information is accurately input to claims system
Prepare claim information
Meet deadlines while making priority adjustments as needed
Confidently and professionally work well with internal and external customers
Handle matters according to various state regulatory requirements and respond to issues in a timely, appropriate fashion
Stay abreast of and utilize claim handling best practices as directed by management and regulatory/professional organizations
Maintain file communications and associated details to ensure that a complete file is available to the company at all times
Determining responsibility, coverages and coverage limits after appropriate training and foundational understanding (3 – 6 months)
Consulting with all involved vendors and out of state contracted adjusters after appropriate training and foundational understanding (3 – 6 months)
Reviewing and approving price quotes after appropriate training and foundational understanding (3 – 6 months)
Settlement negotiation after appropriate training and foundational understanding (3 – 6 months)
Exceptional communication skills: listening, reading, writing, speaking
Solid organizational, multi-tasking and time-management skills
Strong analytical and problem-solving skills
Ability to work both independently and in a team-oriented environment
Intermediate knowledge of Microsoft Office Suite
Strong sense of urgency
Willingness to learn and desire for promotion/advancement
Bachelor's Degree in business, economics, finance or related field
Benefits
Medical/dental benefits
401(k)
Paid vacation
Life Insurance
Collaborative environment
Opportunity for advancement
Company
Cherokee Insurance Company
Cherokee Insurance Company provides commercial auto and dealer insurance, including auto liability, cargo, and physical damage.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase