Vista Eye Specialists · 4 hours ago
Receptionist/Administrative Assistant
Vista Eye Specialists is a busy Ophthalmology office seeking an Administrative Assistant to join their team. The role involves managing a patient schedule, providing high-quality patient care, and handling various administrative tasks efficiently.
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Responsibilities
Outstanding professional phone management skills: manages a multi-line telephone system efficiently and politely, minimizing hold time
Comforts patients by answering any questions they may have
Expedites patient processing by having them fill out forms
Obtains patient identification and insurance information
Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
Keeps doctors and any other related staff informed of scheduling, patient details, and potential service delays
Protects patients’ right of confidentiality
Post payments into QuickBooks
Qualification
Required
At least 1 year of experience as an administrative assistant, preferably in a healthcare setting
Must be able to multitask effectively; critical time management skills necessary
Understanding of basic healthcare terminology
Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
Excellent customer service skills
Pleasant phone demeanor
High school diploma or its equivalent
Familiarity with HIPAA and OSHA guidelines
Preferred
At least 1 year in medical field preferred
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance