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Heights Wellness Retreat · 8 hours ago

Assistant Spa Sales Manager

Charlotte, NC

Full-time

Onsite

Mid Level

Heights Wellness Retreat is a national franchise chain of massage and skincare retreats. They are seeking an Assistant Spa Sales Manager to assist in achieving sales targets and provide exceptional service to guests.

Health Care

Responsibilities

Assist and achieve monthly sales targets through membership and gift card sales

Provide exceptional service by listening, communicating, and responding to guest’s needs

Promote the therapeutic/wellness benefits of massage therapy and skin therapy

Educate guests confidently and effectively about services and products

Excellent phone etiquette with an upbeat tone and strong articulation

Develop and maintain positive relationships with members of the team and guests

Qualification

Guest serviceSales abilitiesCommunication skillsBasic computer softwareCritical thinkingPositive demeanorFast learnerTeam collaboration

Required

Must have experience in sales leadership or management

Exceptional guest service and communication and sales abilities

Previous experience in sales, retail, or guest services is required

Proficient with basic computer software and quick to learn new systems

Fast learner with a positive and energetic demeanor

Strong critical thinking skills, especially in resolving customer conflicts

Passionate about interacting with people and consistently delivering outstanding service

Thrives in collaborative team settings

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Continued Growth Opportunities in Leadership

Paid Training

Digital Workspace

Growth Opportunities

Employee Discounts

Competitive pay with commission and bonus opportunities

Company

Heights Wellness Retreat

Glassdoor3.1

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.

Founded in 2004