Tata Consultancy Services · 4 hours ago
ServiceNow Architect
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$120K/yr - $150K/yrTata Consultancy Services is a leading global IT services and consulting company, and they are seeking a ServiceNow Architect. The role involves architecting and designing end-to-end ServiceNow solutions across various modules, leading technical governance, and collaborating with stakeholders to implement integrated workflows.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Architect and design end-to-end ServiceNow solutions across ITIS, ITOM, HRSD, and GRC modules
Lead technical governance, ensuring adherence to best practices, platform security, and performance standards
Collaborate with business process owners, enterprise architects, and developers to design and implement integrated workflows
Guide and mentor development teams on customizations, integrations, and platform upgrades
Establish and enforce coding, configuration, and design standards within ServiceNow
Conduct design reviews and ensure technical alignment across all implementations
Participate in stakeholder discussions and effectively communicate architectural decisions to both technical and non-technical audiences
Stay current with ServiceNow releases and recommend adoption of new features to improve service delivery
Qualification
Required
Strong communication and stakeholder engagement skills -ability to present complex solutions clearly to executives and technical teams
Proven hands-on experience with: ITIS – CMDB, Incident, Problem, Change, Knowledge, Request Management
Proven hands-on experience with: ITOM – Discovery, Event Management, Service Mapping, CMDB integrations
Proven hands-on experience with: HRSD – Case and Knowledge Management, Employee Center, Lifecycle Events
Proven hands-on experience with: GRC – Policy and Compliance, Risk Management, Audit, and Vendor Risk modules
Deep understanding of ServiceNow data models, scripting (Glide, JavaScript), Flow Designer, Integration Hub, and API integrations
Familiarity with CSDM (Common Service Data Model) and its alignment with ITOM/CMDB design
Experience integrating ServiceNow with enterprise tools such as Azure AD, Workday, Splunk, and monitoring
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
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