Implementation Manager or Associate jobs in United States
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Transform9 ยท 1 day ago

Implementation Manager or Associate

positionBirmingham, AL
timeFull-time
remoteOnsite
seniorityEntry, Mid Level

Transform9 is dedicated to transforming healthcare access and enhancing patient engagement through their innovative conversational agent platform. They are seeking an Implementation Manager or Associate to guide clients through the onboarding process, ensuring effective use of their platform and facilitating a positive user experience. This role involves collaboration with clients and internal teams to tailor implementation plans and streamline integration.

Health CareInformation ServicesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Lead the implementation process for new clients, ensuring they have a comprehensive understanding of our platform's features and functionalities
Develop customized implementation plans based on client needs and workflows to ensure a smooth transition
Coordinate with cross-functional teams to facilitate successful platform integrations and address any technical issues
Provide training and resources to clients and their teams to maximize the value of the conversational agent platform
Monitor project progress, manage timelines, and ensure that milestones are met during the implementation phase
Gather feedback from clients during and after implementation to continuously improve the onboarding process

Qualification

Implementation experienceProject managementCustomer supportHealthcare workflowsProject management toolsCommunication skillsProblem-solvingOrganizational skills

Required

Previous experience in project management, implementation, or customer support in a tech or healthcare environment
Strong organizational and multitasking skills, with an ability to manage multiple projects simultaneously
Excellent communication skills to effectively convey technical information and engage with diverse client stakeholders
Proven problem-solving abilities and a proactive approach to addressing client needs
Familiarity with project management tools and software to track implementation progress and client interactions
Ability to work collaboratively in a team setting while maintaining a focus on client satisfaction and project outcomes

Preferred

Understanding of healthcare workflows and technology integration is a significant plus

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Free Food & Snacks

Company

Transform9

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Transform9 builds AI Voice Agents to transform your healthcare call center
dateFounded in 2019
location
Birmingham, Alabama, USA
people-size2-10 employees
web-link
https://www.transform9.com

H1B Sponsorship

Transform9 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Early Stage

Leadership Team

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Alan Creighton
President & CEO
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Company data provided by crunchbase