Field Engineer 4 jobs in United States
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Ampcus Inc · 1 week ago

Field Engineer 4

positionLansing, MI
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services, seeking a highly motivated candidate to join their talented team. The Field Engineer 4 will perform on-site break/fix services for laptops and desktops, diagnose and resolve hardware/software issues, and travel daily to multiple customer locations.

Data ManagementInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Perform on-site break/fix services for laptops and desktops in the assigned metro area
Replace hardware components including: Hard drives, Motherboards, Keyboards, LCD screens
Perform whole-unit swaps and peripheral replacements
Diagnose and resolve basic to non-complex hardware/software issues
Close service tickets in real time using the Client Call Management System via company-provided mobile device
Travel daily to multiple customer locations

Qualification

CompTIA A+ CertificationDell CertificationsLaptop break/fix experienceDiagnosing Dell laptopsDesktop/laptop hardware knowledgeWindows OSBasic Microsoft applicationsTroubleshooting procedures

Required

CompTIA A+ Certification – Required
Candidates without A+ must obtain certification within 90 days of start date or will be subject to termination
Dell Certifications required after selection and before start date
Must have own reliable car and valid car insurance
Minimum 1+ year of hands-on laptop and desktop break/fix experience
Experience diagnosing Dell laptops and PCs
Ability to follow directed troubleshooting procedures
Must complete required product training
Must pass drug screening and background check
Must comply with business casual dress code at all times

Preferred

Computer-building background preferred
General knowledge of desktop/laptop hardware
General knowledge of Windows OS
General knowledge of basic Microsoft applications
Client and/or government clearance may be required
Police or criminal background verification may be required

Benefits

All mileage during the workday is reimbursed per Client standard mileage policy.

Company

Ampcus Inc

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Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
dateFounded in 2004
location
Chantilly, Virginia, USA
people-size1001-5000 employees
web-link
http://www.ampcus.com

H1B Sponsorship

Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)

Funding

Current Stage
Late Stage

Leadership Team

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Raj Narayan
Sr. Vice President, Strategic Sales
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Recent News

EIN Presswire
Ampcus Inc. Names Julie Potter Vice President of Sales
2025-08-18
EIN Presswire
Ampcus Expands BFSI Team, Taps Global IT Industry Veteran Raj Narayan
2025-07-31
Seattle TechFlash
Empowering entrepreneurs fuels economic growth in Greater Washington
2025-07-15
Company data provided by crunchbase