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Early Warning® · 8 hours ago

Senior Technical Program Manager

San Francisco, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$144K/yr - $180K/yr

8+ years exp

Early Warning is a trusted name in payments, powering and protecting the U.S. financial system with cutting-edge solutions. The Senior Technical Program Manager is responsible for leading and delivering complex business and technical projects, ensuring they are completed on time, on budget, and in scope while engaging with cross-organizational teams to improve product efficiency and reduce costs.

Financial ServicesFraud DetectionPaymentsRisk Management

No H1B

Responsibilities

Own and manage multiple aspects of multiple interrelated project workstreams independently with multiple engineering team(s) within your organization to successfully deliver cross-functional projects from inception to completion that are of a high quality (e.g., secure, testable, maintainable, low-defects)

Enforcing EWS specific product and project lifecycle process from discovery to post deployment process in compliant with Audit, Risk and Compliance committee

Report on project tracking including results, metrics, test, and deployment management activities to stakeholders

Prepare detailed project plans for all phases of the project as well as status reporting regarding project and program milestones, success criteria, deliverables, dependencies, and risks to all stakeholders up to and including executive leadership

Monitor projects on an ongoing basis, evaluate progress, proactively work with the project team to mitigate risks, and resolve issues as they arise

Define high level technical requirements and design, work with technical leadership to drive end to end solutions, Oversee and influence technical decisions and provide technical insights to ensure alignment and quality delivery

Identify, manage, and mitigate project risks by developing contingency plans

Communicate ideas effectively, both verbally and in writing, to all types of audiences including Senior leadership. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You collaborate successfully with customers, stakeholders, and engineering teams

Manage stakeholder expectations and provide regular updates on project progress, risks, and milestones

Maintain comprehensive project documentation, including technical specifications, project plans, and status reports

Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data

Qualification

Technical requirements definitionAgile / ScrumMaster certificationsPMPRelated certificationsProject managementFinancial industry experienceSoftware development processesProcess improvementTeam collaborationEffective communicationLeadership skills

Required

Education and experience typically obtained through completion of a bachelor's degree in business and/or Computer Science or related field

Minimum of 8 years of related experience managing large complex projects in a technical or software development environment

Strong technical background and experience working with engineering or development teams

Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems

Strong team player with ability to coach/mentor others

Effective relationship building and team collaboration skills leading diverse, cross-functional teams on one or more, complex projects simultaneously

Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences. Confidence and poise to present at all levels effectively

Highly engaged, self-starter with ability to balance achieving results and fostering collaboration

Proactive in identifying and driving process improvements within the organization driving efficiencies

Strong organizational, leadership, and communication skills

Background and drug screen

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship

Preferred

Agile / ScrumMaster certifications and/or related certifications

PMP, PRINC and/or related certifications

Demonstrated people leadership in business and technical environments

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

12 weeks of Paid Parental Leave

Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.