Director: Payor Relations & Contract Performance jobs in United States
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Fresenius Medical Care · 1 day ago

Director: Payor Relations & Contract Performance

Fresenius Medical Care is a healthcare company focused on providing high-quality services, and they are seeking a Director of Payor Relations & Contract Performance. The role involves overseeing managed health care programs, managing contractual relationships with payors, and providing strategic leadership to enhance organizational performance and relationships with payor partners.

BiotechnologyHealth CareMedical Device

Responsibilities

Provide strategic leadership of short- and long-term goals through the use of thoughtful techniques in the communication of the company's mission and core values as a means to implement positive change and/or create organizational structure within the assigned business unit(s)
Lead operational efforts through subordinates to complete the administration of business processes and services to ensure the operations effective achievement of goals within the assigned business unit(s)
Direct and control the broad activities of the business unit(s) through the interpretation, application and implementation of company-wide policies and processes appropriate to the functional area(s)
Provide leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters
Collaborate with employees in the establishment of clear and concise development plans to ensure succession planning and the advancement of future leaders within the organization
Technically proficient leader in the specific department and knowledge of industry practice and business principles. Has a large range within a department or multiple departments
A strong tactical decision-maker; role primarily focuses on tactical execution. Handles unforeseen issues
Works on complex issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Has significant program or project responsibility generally within the function
Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results
Decisions have an extended impact on work processes and outcomes. Erroneous decisions will result in critical delay(s) in schedules and/or unit operations, and may jeopardize overall business activities
Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship. Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers
Interacts frequently with internal departments and external customers/vendors; particularly in problem resolution. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations
Provide strategic insight on complex industry issues and lead critical initiatives across Fresenius and the payor community
Identify, analyze and interpret key industry trends to identify strategic growth opportunities, provide strategic recommendations and negotiate with payor partners
Develop and maintain strategic relationships with a multitude of payors including PBMs, Health Plans, Regional Health Plans, Government Payors and other large payors
Oversees contractual relationships with managed care organizations and other third party payors regarding rate structures for services, clinical and financial reporting obligations, establishment of other business terms per FMCNA guidelines, and contract maintenance such as facility list updates and amendments
Develop and foster strong, positive working relationships with existing and future payors to maximize opportunities and promote the company's value proposition
Negotiates contractual relationships with managed care organizations and other third party payors, as needed
Requests or approves in-depth amendments to or extensions of contracts
Researches, maintains, and updates payor contracts for assigned accounts
Serve as subject matter expert on complex insurance and payor related activities with the management and executive teams
Recommends strategies to improve overall performance, quality of service, and suggests changes in working conditions to increase efficiency
Presents high level contract proposals and market and industry analyses to internal parties and responds to requests for proposals from third party payors
Lead complex negotiations, align operating and strategic activities and processes
Reviews and analyzes complex potential contracts for financial effect, cost benefit, and utilization
Develop, implement, and manage various programs that enhance payor partnerships, grow Fresenius share and profitability. Programs include but not limited to preferred networks, MTM, value based reimbursement, etc
Assist with and maintain a permanent record of all major payor contract negations. Once a contract is negotiated, assist in administering implementation protocols to ensure a smooth and timely operationalizing of the contract
Maintains existing contracts and implements new contracts, serving as the primary point of contact for state and regional plans
Ensures all contracts and specific data is maintained timely and accurately in the tracking system so all information can be easily referenced
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations
Ensure all employees within the assigned team(s) understand and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations; establishing and maintaining effective internal systems and controls to promote compliance
Provide technical guidance
Assist with various projects as assigned
Other duties as assigned

Qualification

Contract negotiationPayor relationsStrategic leadershipManagement experienceOperational experienceBusiness analysisDatabase managementBusiness computer systemsInterpersonal skillsCommunication skillsTeam leadership

Required

Bachelor's Degree required
6+ years' related experience in direct contract negotiation
3+ years' experience as a Manager; or 3+ years' experience in a senior managerial role
Demonstrated experience managing one or more departments
Strong management skills with the ability to lead cohesive and productive teams
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact
Direct operational experience in a multiple site outpatient facility setting including profit and loss responsibility strongly preferred
Competency with standard business computer systems
Ability to manage databases and provide analysis
Ability to reprioritize based on other priorities, deadlines, work flow, and work volume
Excellent verbal and written communication skills

Preferred

Advanced Degree preferred
Direct operational experience in a multiple site outpatient facility setting including profit and loss responsibility strongly preferred

Company

Fresenius Medical Care

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Fresenius Medical Care is a healthcare company that provides dialysis treatment for those with chronic kidney diseases.

Funding

Current Stage
Public Company
Total Funding
$758.43M
2025-11-17Post Ipo Debt· $579.5M
2025-07-21Post Ipo Equity· $4.86M
2020-02-25Post Ipo Equity· $6.07M

Leadership Team

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Helen Giza
Chief Executive Officer
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Joseph Turk
CEO of Care Enablement and Member of the Management Board of Fresenius Medical Care
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Company data provided by crunchbase