The Neiders Company · 17 hours ago
Bilingual Community Manager
Phoenix, AZ
Full-time
Onsite
Senior Level
5+ years expThe Neiders Company is a property management firm headquartered in Seattle, Washington, and they are seeking a Bilingual Community Manager to lead the operations of one of their key properties. This role involves overseeing daily operations, ensuring resident satisfaction, managing financial performance, and leading a team to create a thriving community environment.
Responsibilities
Oversee leasing, maintenance, compliance, and resident relations
Conduct regular property inspections and lead preventive maintenance planning
Develop and enforce operational procedures for high-efficiency performance
Serve as the go-to person for all resident concerns, ensuring timely and professional resolution
Build strong relationships to promote resident satisfaction and retention
Implement programs that foster a sense of community
Prepare and manage budgets aligned with property goals
Monitor rent collections, lease renewals, and delinquencies
Analyze financials and take corrective actions to improve profitability
Set performance expectations, provide coaching, and conduct regular evaluations
Track KPIs for operational success, resident experience, and financial health
Foster a high-performance culture focused on integrity and results
Lead by example to deliver best-in-class service
Identify opportunities to elevate the resident experience
Empower your team to exceed expectations and build community pride
Qualification
Required
Bachelor's degree in business, real estate, or a related field preferred
5+ years of experience in property or community management (multifamily preferred)
Strong leadership and team management capabilities
Excellent customer service, communication, and organizational skills
Tech-savvy; proficient in property management and financial software
Knowledge of landlord-tenant laws, fair housing, and regulatory requirements
Valid driver's license, proof of auto insurance, and reliable transportation required
Bilingual in Spanish – written and verbal proficiency required
Ability to walk properties, climb stairs, and lift/move up to 25 lbs
Benefits
Medical, Dental, and Vision insurance (eligible after 60 days)
MetLife Supplemental Insurance options
Employee Assistance Program (legal, financial, and counseling services)
401(k) plan (after 90 days)
Long-Term and Short-Term Disability options
15 PTO days, 6 paid holidays, and 1 floating holiday
ORCA card
Wellness program and e-learning platform for ongoing development
Company
The Neiders Company
Founded in 1989 The Neiders Company has grown to become a fully-integrated national real estate investment firm, owning and operating over 85 apartment communities in the Pacific Northwest and Southwest United States.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Melda Sitorus, PHR
Human Resources Business Partner / Talent Management
Company data provided by crunchbase