Carman Ford · 2 hours ago
Part Time Service Receptionist/Appointment Coordinator
New Castle, DE
Part-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrCarman Ford Lincoln is looking to add a part-time Service Receptionist/Appointment Coordinator to their team. The role involves answering service phone calls, scheduling appointments, and handling payments, while supporting the service department's growth.
Automotive
Responsibilities
Answering incoming service phone calls and transferring to the correct person or department
Scheduling service appointments from incoming phone calls
Making outbound phone calls to customers to schedule appointments
Monitoring all service department appointment scheduling
Collecting payment for customers, in person and over the phone, when vehicles are picked up
Documenting and verifying all deposits for their shift (cash, check , credit cards, Rewards Points, etc)
Work closely with Service Manager and Department Managers to grow the company and service department
Qualification
Required
Ability to answer incoming service phone calls and transfer to the correct person or department
Experience in scheduling service appointments from incoming phone calls
Ability to make outbound phone calls to customers to schedule appointments
Skill in monitoring all service department appointment scheduling
Experience in collecting payment for customers, in person and over the phone, when vehicles are picked up
Ability to document and verify all deposits for their shift (cash, check, credit cards, Rewards Points, etc)
Ability to work closely with Service Manager and Department Managers to grow the company and service department
Company
Carman Ford
At Carman Ford, we’re not content to simply come up to the mark. We go further and set new standards of excellence in customer service.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase