Smilow Cancer Hospital ยท 5 hours ago
Release of Information Technician II
Bridgeport, CT
Full-time
Onsite
Entry Level
1+ years expSmilow Cancer Hospital is committed to integrity, patient-centered care, respect, accountability, and compassion. They are seeking a Release of Information Technician II to perform data entry of medical information requests, manage electronic work queues, and ensure compliance with applicable laws and regulations governing the release of patient health information.
Hospital & Health Care
Responsibilities
Performs data entry of medical information requests received through mail, fax, or approved electronic means, per HIM department procedure and all applicable state and federal regulations governing release of patient records
Manages electronic work queue and/or incoming hard copy requests; demonstrates ability to operate desktop scanner
Adheres to applicable YNHHS policy, HIPAA regulations, Federal, and Connecticut statutes as pertains to releasing patient protected health information. Participates in continuing education to maintain knowledge . Seeks clarification from department leaders as needed
Demonstrates competency in evaluating completed authorizations for required elements prior to entering requests in the ROI tracking system. Can accurately explain to requestors the requirements and remedies necessary for incomplete requests. Generates system-based rejection letters as needed
Meets current department quality and productivity standards, communicating opportunities for efficiency and barriers to department leaders as necessary
Maintains established turnaround times for data entry and other assigned tasks. Any deviations in TAT should be reported to ROI leadership to take appropriate action
Applies YNHHS service excellence pledge in all interactions with customers, department leaders, and co-workers
Demonstrates telephone courtesy, including consistent use of standardized greetings and other scripting
Prioritizes work assignment to ensure requests for immediate patient care are fulfilled in a timely manner
Consistently monitors outlook email account and responds appropriately to emails from department leaders, coworkers, and other stakeholders
Attends mandatory team and HIM department staff meetings
Performs other duties as assigned
Qualification
Required
High school graduation or equivalent required
One (1) to two (2) years of clerical experience
Computer data-entry experience required
Excellent data entry skills
Basic knowledge of HIPAA regulations pertaining to the validity of an authorization
Ability to work as part of a team
Focus on one task for extended periods
Capability to operate scanners, printers, fax machines & copiers
Ability to efficiently organize & prioritize work
Ability to learn new tasks quickly & flexibility to adjust to changing environment
Ability to interact professionally with co-workers and staff from other departments and vendors as needed
Must have physical dexterity to manually review and sort mail, use a scanner, and type on a keyboard
Preferred
Formalized medical record technician training
Medical office experience
Company
Smilow Cancer Hospital
At Smilow Cancer Hospital at Yale New Haven, hundreds of specialists are changing the face of cancer treatment.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jeremy Kortmansky
Associate CMO for Network Medical Services, Chief Network Officer
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