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DuPagePads · 13 hours ago

Case Manager - Client Service Center

Downers Grove, IL

Full-time

Onsite

Mid Level

DuPagePads is currently seeking qualified candidates to join our team as a case manager, working with people who are experiencing homelessness for our Client Service programs. As a case manager, you will be responsible for intake, assessment, case management, and referral services to program participants who use the Interim Housing Center shelter/Empowerment Center supportive services, and for providing advocacy and education on behalf of participants.

Non Profit

Diversity & Inclusion

Responsibilities

Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency

Screen and assess participants who use the Interim Housing and Client Services Programs

Provide individual case management to participants to establish goals and objectives

Work with participants at the Empowerment Center, shelter, and in the community, as necessary

Work with participants to develop individual transition and employment plan

Provide appropriate referrals to community services

Work with participants to ensure they have and maintain all mainstream benefits they are entitled to, establish a primary care physician and relevant specialists, and help resolve barriers to access (e.g. obtains referral approvals, files appeals, manages other documentation to ensure continuity of care, etc.)

Provides individual support and health education to reach healthcare goals. Utilizes psychoeducational and other interventions (i.e. Motivational Interviewing, Harm Reduction, etc.) to teach self-care, goal achievement, lifestyle, nutrition, and disease self-management

Prepare and maintain accurate confidential case files, contractual compliance and paperwork, and status reports

Provide and/or ensure support and enrichment programs to assist participants, including facilitation of groups at the Empowerment Center, as needed

Advocate for increased community education, relationships, and solutions to benefit our client population

Participate in all team meetings, weekly supervision meeting, and monthly department meetings

Attend community meetings to network and develop resources for program participants

Other duties as assigned by supervisor

Qualification

Case managementHomelessness issuesCrisis intervention skillsBachelor's degree in Social WorkComputer literacyEngagement skillsOrganizational skillsInterpersonal skillsProblem solving skillsWork independently

Required

Bachelor's degree in Social Work or related field

Experience in case management

Preferred

Knowledge of issues related to homelessness, poverty, substance use, and mental health preferred

Experience in issues related to homelessness, poverty, and behavioral health preferred

Benefits

Medical, dental and vision insurance

Short term and long term disability

Life insurance

Generous Paid Time Off

SIMPLE IRA retirement plan

Company

DuPagePads

At DuPagePads, our mission is to end homelessness in DuPage County and we believe we have the solution: housing coupled with support services and employment.

Founded in 1985