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Ergon Inc. · 11 hours ago

Ergon Asphalt and Emulsions - Administrative Assistant

Roswell,NM,US

Full-time

Onsite

New Grad, Entry Level

Ergon Asphalt and Emulsions, Inc. is a family-owned company that produces and distributes liquid asphalt products to the paving industry. They are seeking an Administrative Assistant to handle customer inquiries, manage office operations, and support production activities.

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Responsibilities

Handle customer questions and information requests

Set up customer agreements in the transaction system

Take customer orders and schedule shipments

Coordinate customer orders with marketing and production staff

Maintain and utilize knowledge of carrier capability/availability/reliability and freight rates

If applicable, arrange transportation for customer shipments, including daily dispatching

Monitor shipped volumes relative to contract volumes and customer credit

Review daily transaction documents for completeness and accuracy

Resolve billing inquiries with customers and accounting staff

Enter receipt, shipment, & production data into the transaction system

Track inventory levels and order raw materials where appropriate

Handle administrative tasks and record keeping for product certification and regulatory compliance

Assist with reconciliation of the book to the physical inventory

Process invoices for payment and check requests, and resolve issues with Accounting

Be involved with or assist with the facilities driver certification process, contractor orientation, and visitor sign-in

Manage business information flows-internal reports, notices, etc

Handle mail & shipping/receiving for the office and shipping product samples for the plant

Receive and direct visitors

Maintain hard-copy and electronic files for transactions, production, compliance, and related activities

Maintain employment postings, business licenses, and other postings required by law

Maintain IT accounts, computer equipment, and office machines

Purchase office supplies and services

Maintain office housekeeping

Maintain office emergency response information & supplies -1st aid station, postings, materials

If applicable, process hourly timecards and submit to Payroll

If applicable, help organize and manage promotional information and material for Marketing

Qualification

Customer serviceData entryOffice managementInventory trackingCommunication skillsProblem-solving skills

Required