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Mia Aesthetics · 9 hours ago

Director, Operations - Bilingual, English/Spanish (Outpatient Surgical Clinics)

Houston, TX

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Mia Aesthetics is a leading provider in plastic surgery services with a growing staff of plastic surgeons and over 50,000 satisfied patients. The Director of Clinical Operations is responsible for ensuring surgical centers operate within performance and regulatory objectives while providing training and fostering relationships with Clinical Managers.

Cosmetic SurgeryHealth CareHospital

Responsibilities

Provides training and coaching to Clinical Managers on key job responsibilities while fostering strong working relationships built on ongoing communication and trust

Travels and performs onsite visits to assigned surgical centers for the purpose of training, evaluation, implementation as needed

Ensures all surgical centers in a designated geography, current and future, have the proper licenses and accreditations in a timely manner

Collaborates with our Compliance Specialist to drive adherence to compliance requirements in accordance with state and AAAASF regulations

Sets up accounts with local vendors (i.e., cleaning, biomedical waste removal)

Manages for employee retention to keep team members motivated and drives employee engagement

Qualification

Change managementHealthcare experienceLeadership skillsBilingualBusiness acumenEnglish/SpanishCoaching skillsPerformance managementTeam playerCommunication skills

Required

Strong leadership skills including change management and employee engagement

Excellent verbal and written communication skills in training, coaching and performance management opportunities

Strong business acumen with the know-how on driving operational excellence and excellent customer service

Excellent team player with thought leadership skills

3+ years practice management experience in a management level position

Experience in a healthcare environment including clinic operations, financial management, quality management and risk management in a medium size medical facility

Bi-lingual, English/Spanish required