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USAA · 1 day ago

Associate Property Adjuster (Military Spouse and Veteran Opportunity)

Colorado Springs Campus

Full-time

Onsite

New Grad, Entry Level

$53K/yr - $89K/yr

0+ years exp

USAA is a financial services company dedicated to serving the military community and their families. They are seeking an Associate Property Adjuster to manage low complexity claims, partner with vendors for claims resolution, and ensure compliance with documentation standards.

BankingFinancial ServicesInsuranceVenture Capital

Responsibilities

Proactively manages assigned claims caseload comprised of low complexity claims that require commensurate knowledge and understanding of claims coverage

Partners with vendors and internal business partners to facilitate low complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance

Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics

Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving low complexity policy terms and contingences

Determines and negotiates low complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes

Maintains accurate, thorough, and current claim file documentation throughout the claims process

Applies fundamental knowledge of estimating technology platforms; utilizes platforms to prepare claims estimates to manage low complexity property insurance claims

Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours

May be assigned CAT deployment travel with minimal notice during designated CATs

Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures