UC San Diego Health · 11 hours ago
Front Desk Coordinator - Moores Cancer Center - 138169
San Diego, CA
Part-time
Onsite
Mid Level
$27.49/hr - $34.17/hr
3+ years expUC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. The Front Desk Coordinator is responsible for supporting patient-facing and operational workflows, including greeting patients, scheduling appointments, and assisting with daily clinic operations across multiple Cancer Center locations.
Health Care
Responsibilities
Coverage as needed in all Cancer Center areas, including but not limited to Clinical Care Coordinator desks and Call Center, for La Jolla, Hillcrest and North County locations
Support patient-facing and operational workflows by greeting patients, performing check-in and check-out procedures, scheduling and updating appointments, and assisting with daily clinic operations
Scheduling responsibilities may include, but are not limited to covering, multiple Cancer Center Multi-Specialty Clinic areas at Moores Cancer Center, Koman Outpatient Pavilion, Multi-Specialty Clinics at McGrath Outpatient Pavilion in Hillcrest, Infusion and Fast Track, MRI, Imaging, and Laboratory Services
Conduct registration, insurance and authorization verification, updates patient demographics, schedules and updates appointments, collects co-payments, manages/monitors cash drawer, expedites reports, supports and assists with template requests, handles in-basket pool, assists with daily office workflow, works closely with physicians, nurses, staff, leadership and other UCSD departments
Provides Call Center Specialist coverage, which includes duties such as customer service, answering multi-line incoming calls, completing online registration, verifying insurance, scheduling appointments, securing authorization for scheduled services, expediting EPIC orders from routed referrals through the MUC work queue
Provides Clinical Care Coordinator coverage, which includes covering desk duties and assisting patients with expediting new patient scheduling by reviewing the Epic referral work queue on a daily basis
Assists physicians and all team members with managing all patient-related affairs and acts as patient liaison by fielding questions, scheduling appointments, arranging for hospital admissions, and assisting in other patient-related requests
Expedites patient needs, administrative duties, calendaring, academic duties, and other duties as assigned
Qualification
Required
Three (3) years of relevant experience working in a large healthcare organization
Prior scheduling experience
Proven knowledge of third-party payors, including federal, state, and private health plans
Experience with patient check-in/check-out and cash handling
Demonstrated experience with insurance and authorizations
Knowledge of appointment scheduling systems, preferably Epic
Possess strong computer skills and be able to work between multiple systems during calls
Must have excellent customer service skills
Preferred
Oncology experience
Outpatient experience
Epic-Cadence experience
Bilingual English/Spanish
Company
UC San Diego Health
UC San Diego Health is the only academic health system in the San Diego region.
10001+ employees
H1B Sponsorship
UC San Diego Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (308)
2024 (261)
2023 (232)
2022 (223)
2021 (131)
2020 (105)
Funding
Current Stage
Late StageTotal Funding
$0.2MKey Investors
The Beryl InstituteThe Conrad Prebys Foundation
2025-10-31Grant
2023-06-26Grant· $0.2M
Leadership Team
Christian Dameff
Medical Director of Cybersecurity
Sandip Patel
Professor
Recent News
2025-11-08
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