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PNC · 10 hours ago

Teller - Crossing Fort Bend

Houston, TX

Full-time

Onsite

New Grad, Entry Level

PNC is a financial services company that values its employees as its greatest asset. As a Teller, you will provide an exceptional customer experience, assist customers with their financial needs, and promote PNC products.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet

Processes a variety of customer interactions

Educates customers on alternatives available for their financial interactions

Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs

Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits

Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer Experience (CX)BankingIdentifying OpportunitiesClient LoyaltyLeveraging TechnologyAccountabilityCustomer ServiceProactive SalesAccuracyAttention to DetailEffective CommunicationsProblem Solving

Required

Bilingual Spanish Preferred

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties

Prior experience is not required

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

No Degree

No Required Certification(s)

No Required License(s)