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YMCA of the USA · 1 day ago

Operations Director of Human Services

Lawrence, MA

Full-time

Onsite

Director/Executive

$70K/yr - $85K/yr

YMCA is a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility. The Operations Director of Human Services at the Merrimack Valley YMCA is responsible for managing day-to-day operations of a 73-unit Single Room Occupancy residence, addressing housing and food insecurity, and fostering community among residents.

Career PlanningCommunities

H1B Sponsor Likely

Responsibilities

Oversee all day-to-day operations, programs, and services within the SRO Housing at the Lawrence YMCA

Work directly with the leadership of the City of Lawrence Housing Authority to provide a resident-centered approach to case management that demonstrates and promotes progress through supportive resources that address the basic needs of our residents

Manage vendor relationships that provide SRO services, including security and pest control

Cultivate new and existing partnerships that will provide resources to enhance the quality of life for all residents

Coordinates, develops, and executes with the branch leadership teams short- and long-range plans for expansion of food insecurity programs across the Merrimack Valley

Expand volunteer opportunities in the organization related to food distribution and collection and beyond

Develops and maintains collaborative relationships with other agencies and organizations

Prepare concise reporting on state compliance, ensuring all audits and reporting mechanisms are on-time and that we are in full compliance with all guidelines

Manage staff that include case worker(s), maintenance staff and security staff, food insecurity staff and volunteers; hold all social service team members accountable to their responsibilities, execute performance reviews, and work with senior leadership to provide development opportunities for continued growth

In conjunction with branch executive directors, maintain SRO facilities and food trucks within scope of responsibility

Continuously evaluate the scope and content of the programs offered to ensure we are serving the needs of our rapidly changing communities

Works with Director of Grant Management and Chief Operating Officer to secure, expand and report on funding opportunities

Work with senior management on budgeting and manage monthly finances

Serve on the Lawrence Branch leadership team, collaboratively work with all Directors from the Lawrence Team to provide a safe, inclusive, and welcome-for all culture at the Merrimack Valley YMCA Lawrence Branch

Manager-On-Duty responsibilities during Branch operating hours

Qualification

Bachelor’s degree in human/social servicesFiscal managementNonprofit experienceProgramming planningBilingualCollaborationVerbal communicationWritten communicationProblem solvingLeadership

Required

Bachelor's degree in human/social services, or a related field or equivalent education/experience

Accomplishments in collaboration, programming planning and innovation, and fiscal management

Excellent verbal and written communications skills

Ability to effectively present information and respond to questions from groups of managers, peers, volunteers, customers and the general public

Ability to meet deadlines, as well as the ability to collect data, establish facts and draw valid conclusions, reason and solve problems

Positive, impactful, results oriented leader

Preferred

Experience in a nonprofit environment is preferred

Bilingual preferred

Company

YMCA of the USA

Glassdoor3.9

YMCA of the USA is the national resource office for the nation's YMCAs. Located in Chicago, IL, YMCA of the USA exists to serve YMCAs.

Founded in 1844

Chicago, Illinois, USA

51-200 employees

http://www.ymca.net/

H1B Sponsorship

YMCA of the USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)